LED Factory Mart Questions & Answers

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Here’s what consumers have asked with answers from LED Factory Mart staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

Is ledfactorymart.com a scam or a legit company?

Answer:

Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.

By Kate D.
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Question:

How easy is it to get a hold of customer service at led factory mart?

Answer:

Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.

By Kate D.
Question:

Can you share a success story using led factory mart?

Answer:

I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.

By Mariana S.

Can’t see your question? Ask to get answers from the LED Factory Mart staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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