I didn't find this one (damn... but thanks, Ron), but I wanted to bump it up so it gets more exposure here. It's a very useful idea, and the more you work with companies that put you on hold, the more useful for you it will be.

Now, I could really use something that deals with those wretched alleged-voice-recognition systems, which are universally unable to understand my accent. "I think you said 'customer service', If you said 'customer service' please say 'yes'... I'm sorry, I think you said 'yes', is that correct? If that's correct, please say 'yes'... I'm sorry... "

I have no idea why any company could possibly imagine that this is better than just pressing the keys. They make me spend ages talking to a fake American person who doesn't understand a word I'm saying because I'm English, and then transfer me to a person whom I don't understand because he's Indian. Oh and then there's this one: "please listen carefully, as our menu options have recently changed". Why? Is it because I only just got the hang of the last lot?

Yeah, I am waiting for them to outsource our psychic readings and the 1800HOT GIRL phone numbers to India too. Can you imagine someone with an Indian accent going "you make me so excited, what is your sign?" Wait wait, I don't call those numbers...

Great find Ron, I'm going to use it the next time I am on hold.