I placed an order on 11-8-18. no tracking info. no e-mail from the company saying there was a problem with the order, sounds like a scam.

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I placed an order on 11-8-18. no tracking info. no e-mail from the company saying there was a problem with the order, sounds like a scam.

asked by James G. on 11/29/18

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Newchic N. [NewChic Rep] · Answer 1 · 2018-11-29T05:58Z

Newchic N. [NewChic Rep]

on 11/29/18

Hi, James. After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking). Here is the link.
https://www.newchic.com/account/orderlist.html For further assistance, please contact the customer service and give us the order number. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.

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I placed an order on 11-8-18. no tracking info. no e-mail from the company saying there was a problem with the order, sounds like a scam.

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