What is going on with you guys? You have been awesome in the past. I've referred you to clients numerous times and no one is happy. Get it together!

Question

Paw Questions & Answers

192 reviews

15 questions & answers

Ask a question See all questions

What is going on with you guys? You have been awesome in the past. I've referred you to clients numerous times and no one is happy. Get it together!

asked by Janice P. on 12/15/22

1 Answer

Add your answer

More questions about Paw

Joel, I have received no response from Oliver@paw.com. Can you please help me with my dog bed exchange? I have been trying since Dec. 2.
Joel, I need to exchange my dog bed for a smaller size but the return portal will not work for me. Can you please provide a RA no. To return the bed?
Does any have their phone number I paid for a bed back in june still nothing Need a refund
I placed an order on 7/20/22. That I have not received. I was sent an email 8/20/22 saying they were preparing it for shipping and a tracking number.
Has anyone ever actually received a refund from this company after going through their return portal?
Will I ever get my order? Today is 5/25/22 and I ordered on 4/22/22
My order is 44930. The automated return portal says both return the items and don't return items. No return label provided, no money back.
When will I receive my refund on order 44930. Customer service ignores me, comments are deleted. I want my $400 back.
Need to do a return for order 797549. Called many times, no answer. Having trouble uploading picture. Do I need return Authorization number?

Ask a question

Get answers from the Paw staff and other customers.

Loretta L. · Answer 1 · 2023-01-05T09:17Z

Loretta L.

on 1/5/23

Same! Something is going on with them. Never had a problem with orders in the past, but last two orders in December never arrived and no one answers their phone number or returns emails to support.

Helpful (0)