PetFlow Questions & Answers

122 reviews

Ask a question

Here’s what consumers have asked with answers from PetFlow staff and previous consumers.

3 questions answered

67% answered in 1 day

Question:

How easy is it to get a hold of customer service at petflow? How easy is it to get a hold of customer service at petflow?

Answer:

There is NO CUSTOMER SERVICE at PetFlow. Just $#*!y reps that don't care at all

By S J. over a year old

See more answers (3)

Question:

What made you choose petflow over similar businesses? What made you choose petflow over similar businesses?

Answer:

Momentary lapse of good judgment or GOD wanted to punish me...

By S J. over a year old

See more answers (4)

Question:

Why does your autoship 10% discount not apply to fromm products? Why does your autoship 10% discount not apply to fromm products?

Answer:

Hi there! While we do our best to offer discounts as frequently as possible, manufacturers always have the right to choose whether or not to participate in coupon offers. Fromm is a smaller, family owned business, and they have chosen to participate in coupon offers in a more limited capacity. I apologize for the inconvenience this may cause! You're always welcome to reach out to us at 888-316-7297, and we would be happy to check and see if there are coupons available that would apply to Fromm foods. I hope this information helps, and have a wonderful day! :)

By PetFlow C. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

PetFlow Questions & Answers

How easy is it to get a hold of customer service at petflow? How easy is it to get a hold of customer service at petflow?

What made you choose petflow over similar businesses? What made you choose petflow over similar businesses?

Why does your autoship 10% discount not apply to fromm products? Why does your autoship 10% discount not apply to fromm products?

Can’t see your question? Ask to get answers from the PetFlow staff and other customers.