Rentalcars.com Questions & Answers

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Here’s what consumers have asked with answers from Rentalcars.com staff and previous consumers.

8 questions answered
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Question:

Has anyone ever gotten minor damage while renting and had to deal with rentalcars.com insurance? i

Answer:

Took their bait of "Free Cancellation" and made a reservation then found that the coverage they were including for Iceland was bare bones. Found that for the same cost other rental car companies in Iceland include CDW so cancelled my reservation to get an email back that my deposit had been 'forfeited'. So beware "Free cancellation" is a bait and forfeiture will be the switch if you cancel. If you don't cancel your cost for CDW could double your cost. Then you can also imagine the CDW that a sneaky and scammy outfit would provide you. To carry your own CDW for any car rental I recommend the coverage provided by Allianz. I found them under my AAA membership. Go to aaa.com then look under Travel > Travel & Trip Insurance. Currently the per day cost for 40K USD covergae is $9.

By A M.
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Question:

Answer:

I totally agree and I also mentioned the same in my review but the 1 thing I always wonder that when you search for the rental cars, this company appeared with 4 star ratings. It seemed that this company is so CROOKED THAT THEY EVEN TEMPERED THE RATINGS AS WELL.

By Javed W.
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Question:

I am going to rent a car but i am a bit worried about the negative reviews against rentalcars.com

Answer:

Avoid them, not worth any potential small savings.

By Sam W.
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Question:

Why does your website automatically change the currency to the same as the ip address of the browser. how $#*!ing stupid are you to program a website like that?

Answer:

John P Mate I was unfortunate enough to contact these Criminals and pay them money I have nothing to do with them and am simply warning other people not to be fooled by them and to loose therehard earned money. Take up your complains with Rental car. Com if you want to f and blind direct it to them. I understand the frustration with this company. Steven P thank you for your response to John P What a world!

By Jean l.
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Question:

When can i expect my deposit back. its been 67 days already - 757529391. they are just ignoring my query.

Answer:

Good luck with that one, I'm in the same boat, I'm going to pass my situation on to the travel doctor at the Sunday Times.

By Robert W.
Question:

Need to submit a claim for refund

Answer:

I did send a request for that but nothing was done. This happened since aug 7 2021.

By keji A.
Question:

I was just about to book with rentalcars.com, but seeing these reviews i changed my mind. does anyone has good experience with them?

Answer:

No.

By Xophe X.
Question:

I would like to cancel my booking after reading your reviews, how can i do this

Answer:

Pretty sure you go directly to Rentalcars.com and navagate their site. Good luck.

By Ralph C.

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