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ReserveBar Questions & Answers

461 reviews
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Here’s what consumers have asked with answers from ReserveBar staff and previous consumers.

10 questions answered
20% answered in 1 day
Question:

What made you choose reservebar over similar businesses?

Answer:

I googled what I was looking and Reserve Bar was the only one that had it listed and now happy that I found them they had everything I asked for

By Todd S.
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Question:

Is reservebar a scam or a legit company?

Answer:

ReserveBar is legit. I have ordered several limited edition bourbons.

By Mark M.
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Question:

Need information about my order.....no one will respond with status.....i am ready to open a paypal dispute

Answer:

Hi Kristin, Contact me so we can resolve. I don't know your order number or email address that you used. I would need that information, so I can investigate further about your order. Sorry you encountered difficulty, but I committed to taking care of the problem quickly. Thanks, Lindsay

By Lindsay H.,
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Question:

Hi is signature required at time of delivery?

Answer:

Yes, signature is required at time of delivery. The delivery driver will also check identification.

By Nicole L.
Question:

Hi, i have been trying to get sassenach blended scotch whisky for months. is it possible to get on a back-order list? thanks ann

Answer:

Hi Ann! Sorry for the delay, we currently do not have a back-order list for Sassenach and we know it can be hard to get! We are waiting for the next batch to be announced, we are not positive when that will be, but we know it's coming this year. Our best suggestion is to keep an eye on our social media channels as we will provide an update when we know more!

By Brian B.,
Question:

The items that are sold out will they be coming back

Answer:

Hello Bren, We depend on our nationwide retailers to keep new stock continuously coming in. The high volume both from ReserveBar.com orders and their local customers has caused more items to be sold out than expected. Most items will be available again in January.

By Brian B.,
Question:

I would like you to let know when the sassenach spirtis will be available, and would you put me on your list to receive a bottle of sassenach spirts.

Answer:

Did you ever get any sort of reply to this? I've been trying for months to get Sassenach Whisky & it's always sold out.

By Ann M.
Question:

Do you deliver to fairmont vancouver airport hotel ?

Answer:

Please contact me at LHELD@ReserveBar.com so that I can learn the specifics of your delivery needs. Thanks, Lindsay

By Lindsay H.,
Question:

I have sent an email regarding my order and have yet to receive a response, is this normal?

Answer:

I am surprised that you haven't received an email response. I am very sorry. Please send me the email address that you used for your order or your order number. You can email me at: LHELD@RESERVEBAR.COM

By Lindsay H.,
Question:

Answer:

The short answer is that it depends where the recipient is located. Therefore, for example, if an order is going to California, the order is shipped from CA.

By Lindsay H.,

Can’t see your question? Ask to get answers from the ReserveBar staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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