ResumeCoach Questions & Answers

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Here’s what consumers have asked with answers from ResumeCoach staff and previous consumers.

10 questions answered
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Question:

Please guide me how to contact resumecoach and get me refund, i am so confused right now because i have canceled subscription but they still charge me

Answer:

Hi We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible. You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/. We will be happy to assist you. Kind regards, -ResumeCoach

By Customer Care Team R.,
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Question:

Hi i need a coach to help me for my job applying, do you provide such a service?

Answer:

Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team

By Customer Care Team R.,
Question:

Hi, would you please send me my last night templets i couldn't edited my computer shut down

Answer:

Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team

By Customer Care Team R.,
Question:

How can i get a resume coach to enable me get a job in canada?

Answer:

Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol

By Customer Care Team R.,
Question:

I have paid u directly for my 2 cv that i made from this site which was usd 0.96 as i remember for each. after a few days u have charged me mvr455 why

Answer:

Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team

By Customer Care Team R.,
Question:

Who can we report this site to for data abuse? can someone write to me so that we can join forces because this site abuses card data.

Answer:

Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach

By Customer Care Team R.,
Question:

Why you deducted money from my account

Answer:

Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach

By Customer Care Team R.,
Question:

Why you deducted money from my saving account

Answer:

Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach

By Customer Care Team R.,
Question:

So basically i subscribed for a basic membership and forgot to unsubscribe so it doesn't charge me 30 dollars. i want to unsubscribe and want a refund

Answer:

Hi Soundarya, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach

By Customer Care Team R.,
Question:

Can anyone help me contact resume coach? i'm overcharged and please let me know their phone contact at: uniqueadila16@gmail.com thank you

Answer:

Hi Adila, If we didn't resolve your issue yet, please contact us through the following link: https://www.resumecoach.com/contact/. We will be happy to assist you. Kind regards, -ResumeCoach

By Customer Care Team R.,

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