• ResumeCoach

2022 CUSTOMER CHOICE AWARD

ResumeCoach

Overview

ResumeCoach has a rating of 4.56 stars from 6,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, cover letter, and support team. ResumeCoach ranks 4th among Resume sites.

  • Service
    193
  • Quality
    57

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 89.7%
Positive
3,904
Neutral
151
Negative
296
13
See all photos

What reviewers want you to know

Positive highlights

  • I didnt get any customer service but the prompt is really good
  • I used ResumrCoach when I graduated from graduate school to help make a resume for my job search.
  • 2022 Customer Choice Winner

Critical highlights

  • DO NOT USE I have had to cancel my credit card because of this dodgy company.
How would you rate ResumeCoach?
Top Positive Review

“"Building my resume with this product was a seamless...”

Iola K.
1/10/24

"Building my resume with this product was a seamless and remarkable experience. The user-friendly interface made the entire process incredibly easy, and the integration of AI technology was nothing short of incredible. The platform's intuitive design and advanced features truly set it apart, resulting in a polished and professional resume. A definite 5-star review for making the task of resume creation not only efficient but also impressive."

Top Critical Review

“Decent builder, but not being up front and advertising...”

Michael M.
2/23/24

Decent builder, but not being up front and advertising as free to "suck you in" then making you pay to save is completely parasitic. They aren't the only ones who do this, unfortunately it seems to be the norm. I bought it. Why do I only get 14 days access? It's mine now; I paid for it and want full access until I'm lying in my casket. Not satisfied in the least bit with this service.

Reviews (6,595)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (117) job search (22) credit card (18) job seekers (18) support team (22) job market (13)
Thumbnail of user martys222
1 review
0 helpful votes
September 17th, 2023
Verified purchase

I'm thrilled with how fantastic my CV looks! I've created multiple versions to tailor them for different positions. It gives me confidence knowing that I have customized resumes that can make an impact. I hope this approach proves helpful. Thank you!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marty,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user iolak3
2 reviews
0 helpful votes
January 10th, 2024
Verified purchase

"Building my resume with this product was a seamless and remarkable experience. The user-friendly interface made the entire process incredibly easy, and the integration of AI technology was nothing short of incredible. The platform's intuitive design and advanced features truly set it apart, resulting in a polished and professional resume. A definite 5-star review for making the task of resume creation not only efficient but also impressive."

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lola,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user meikec1
1 review
0 helpful votes
October 15th, 2023
Verified purchase

It wasn't clear to me that the CV is not printable on multiple pages. Also all of a sudden, some text inputs in „ experience" were lost

They could not help with my problem

Reason I chose this business:

I needed a resume quickly

Service
Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user nikitaz5
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Resume site is a real lifesaver for those aiming to stand out in the job market. The intuitive interface and templates make the resume creation process easy, while insightful articles help understand market demands. Flexibility to adapt to various positions and easy distribution across platforms are excellent bonuses. I recommend it to everyone seeking professional success!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nikita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user zahrar5
1 review
9 helpful votes
May 2nd, 2020

I built a resume on coach resume. After that they started to take 30 dollars monthly. My husband hadn't noticed that at all. One week ago we realised what happened. I asked the resume coach to refund my money and they did what I wanted immediately. So build your resume there because their resumes are perfect then you should be sure to unsubscribe. They are trustable. Don't hesitate

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zahra!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 5 stars.

Best regards!

-ResumeCoach

Thumbnail of user robinb1580
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

User-friendly, efficient, and cost-effective. If you are not great with words or just don't feel like putting forth the effort. Set aside 10-20 mins to click a few buttons and skim through a few pre-written text options. To me it was like making a Facebook or dating profile for the first time. Easy!

Reason I chose this business:

Honestly it was the first link on the list.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user carloz2
1 review
2 helpful votes
August 25th, 2020

Nice templates, easy navigation. Also appreciate free trial period. It takes care of the formatting and design so you can customize it toward's your needs.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Carlo Z!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user a.g16
1 review
0 helpful votes
September 23rd, 2023
Verified purchase

Overall an easy and smartly-designed platform for easy CV creation. That being said, some basic functionalities, like rearranging the order of CV sections, matching text formatting when adding custom sections, or even simply choosing custom HEX colouring instead of just having 3-6 choices for colour are easy integrations from an IT perspective, and would provide an even better experience.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

Thumbnail of user janarthanank1
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Its been a quite good than any other website by using AI suggestion for the idea generation on the task. Fully satisfied

Reason I chose this business:

By randomly checking the website, found this website and the user interface was too good..

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user sophiar369
1 review
0 helpful votes
January 29th, 2024
Verified purchase

Very easy, The AI suggested skills etc. are wonderful and worded like I would so that saved a lot of time making this resume-which I hate doing

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sophia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user anjas32
1 review
3 helpful votes
October 7th, 2022
Verified purchase

Logged in as it was advertised as free. Turns out you can spend hours creating your resume and then pay to download it. Nice one.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anja,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user shirleyz41
1 review
5 helpful votes
March 1st, 2020

I trusted this company to create my CV because of their eye-catching templates and super helpful tips. But, I didn't read how their service works. At the end of the month, I got a bank charge from them. After contacting them, they explained to me their conditions. You can sign up for a 14-days free trial but you have to cancel your subscription before it ends. Apart from that, what I would like to highlight that I've made my cv in minutes... super fast

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shirley!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user edenc45
1 review
0 helpful votes
February 7th, 2024
Verified purchase

This was super easy to do and helpful in a pinch! Highly recommend. I love that it structured it for you too!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eden,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user fathmathr
1 review
1 helpful vote
July 13th, 2022
Verified purchase

I texted the support chat after my account was charged for a refund as i have already cancelled the membership prior. The support staff was very helpful and collected the necessary information to locate my account and offered the refund. Of course as they mentioned "Please keep in mind that this transaction could take up to 10 business days to be completed". I am currently awaiting the refund.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user anaf367
1 review
0 helpful votes
January 24th, 2024
Verified purchase

I found this website by chance and I have to say I'm very impressed with the result of my cv. Truly remarkable. Thank you

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user mattj399
1 review
0 helpful votes
September 18th, 2023
Verified purchase

This platform is amazing! I absolutely love the ability to select the best options that suit me. It really helps me feel professional when submitting my CV. I'm truly impressed!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matt,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user chadg244
1 review
1 helpful vote
July 6th, 2022
Verified purchase

It was pretty easy-going and had little trouble using this site

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Chad!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user ozlemyalta
1 review
2 helpful votes
December 12th, 2023

Totally scam! I don't recommend to anyone. They trick you during unsubscription from 14 days trial. You think you completed the steps but they charge you the amount $29.95 since you skipped a very tricky unsubscription process. I contacted the customer service right away and asked for refund but they refused to refund. What a shame. Taking advantage of people and not giving back their hard earned money. I hope you lose 1000 times. I am extremely disappointed.

Service
Value
Quality
Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Özlem,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Cami

ResumeCoach.com Team

Thumbnail of user antoniom654
1 review
0 helpful votes
October 3rd, 2023
Verified purchase

Very helpful template and AI option to help you. It was so easy to make a professional curriculum.

Reason I chose this business:

I chose it randomly

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Antonio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user pierseb
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Easiest resume build I have ever done. Love the efficiency of the program and will be using it again if needed!

Reason I chose this business:

Was suggested by Google and through Amazon, everything was easy.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pierse,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user waycab
1 review
0 helpful votes
August 25th, 2020

Awesome selection, easy to use and great designs to choose from. Definitely recommend.
I've made the best resume I've ever had, took me 20 minutes. Just info in, gorgeous resume out. Absolutely worth the price.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Wayca!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user kerryk260
1 review
0 helpful votes
October 29th, 2023
Verified purchase

The resume templates on this platform are fantastic. They helped me craft a visually appealing resume that caught the eye of potential employers. Highly recommended!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kerry,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anitta

ResumeCoach.com Team

Thumbnail of user betinar5
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Everything so effective and easy to play around with. Thank you for making this painful process much of an easier one!\

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Betina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user sandid59
1 review
0 helpful votes
August 27th, 2022
Verified purchase

Love the format. Just wish I could adjust the address since the line break isn't optimal, otherwise, great.

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sandi!

Thank you very much for giving us this feedback. We really appreciate it.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user kriss462
1 review
2 helpful votes
August 26th, 2022
Verified purchase

I have purchased a trial period of 14 days and paid for it. However I was not aware that although I have paid for it, that my credit card will be charged for a month period. I contacted the customer support and agent Nathalie has understood my problem, checked my case, reviewed and said that the refund request has been approved.
She was very polite, concise and clear. The refund request was solved in one minute!

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kris!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don’t need to have any design skills and our easy-to-follow expert tips and examples mean that your resume will basically write itself! It doesn’t matter if you have zero experience or you’re a guru in your field, we have the template to land your next job!

Business History

At Resume Coach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at Resume Coach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 4 days

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