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I texted the support chat after my account was charged for a refund as i have already cancelled the membership prior. The support staff was very helpful and collected the necessary information to locate my account and offered the refund. Of course as they mentioned "Please keep in mind that this transaction could take up to 10 business days to be completed". I am currently awaiting the refund.
Fathmath R.'s review of ResumeCoach earned a Very Helpful vote
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Hi!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach