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I have purchased a trial period of 14 days and paid for it. However I was not aware that although I have paid for it, that my credit card will be charged for a month period. I contacted the customer support and agent Nathalie has understood my problem, checked my case, reviewed and said that the refund request has been approved.
She was very polite, concise and clear. The refund request was solved in one minute!
Kris S.'s review of ResumeCoach earned 2 Very Helpful votes
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Kris!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach