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Here’s what consumers have asked with answers from Re Wigs staff and previous consumers.
Yes i have the SAME belief as you. Poor or no customer service replies and incorrect product delivered
BULL$#*!! Don't even go there! I tried cancellation since day 1 7 hours later, and you didn't get back to me 3 days later, still asking why I wanted to cancel, nothing about my cancellation, still and all sent me the piece of $#*! anyway, you people got balls! Come bring you crooked business here and see what happens, that's why you do what you do, because you're in China, but there's a saying what goes around comes around! You'll get yours! For all the people you' scammed!
She is right you cant they stall and wont reply to you unless you get nasty or more stern with them! I had to threaten with my lawyer for them to reply to me! It's sad but true I'm sorry, right now I'm trying to get a refund and they are just throwing me off every chance they get it's awful what they get away with
ReWigs has the worst customer service, I ordered a wig over a month ago that was in stock and it still has not shipped... I reached out to ReWigs and received an email that said "wait"...? No shipping information, no date of when it will be shipped... nothing. I ordered it for Christmas and an left with nothing... I'm loosing my hair because I'm sick and spent every extra dime I had on ordering it... I feel mislead when it said it was in stock... something in stock does not take over 5 weeks to ship.
