I order shoes on sears.com now I can not return them. I did not get a return slip, and the sears store will not return them. Because they came though baston shoes. WHAT DO I DO?

Question

Sears Questions & Answers

605 reviews

4 questions & answers

Ask a question See all questions

I order shoes on sears.com now I can not return them. I did not get a return slip, and the sears store will not return them. Because they came though baston shoes. WHAT DO I DO?

asked by Arthur H. on 10/28/15

2 Answers

Add your answer

Ask a question

Get answers from the Sears staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Kimberly S. · Answer 1 · 2019-06-05T10:27Z

Kimberly S.

on 6/5/19

Find out what Baston Shoes is and how they work with Sears. I would also file a complaint with the Consumer Protection Agency, the BBB and all of the review sites on the internet. You'd be surprised how fast companies respond to BBB complaints.

Helpful (0)

Debbie C. · Answer 2 · 2018-02-11T05:54Z

Debbie C.

on 2/11/18

Contact the Better Business Bureau online and file a complaint. That's what I wound up doing. I did finally make the return, but only got a partial refund. Sears doesn't stand behind their Marketplace Sellers nor guarantee their services. What a sham.

Helpful (0)

Sears Questions & Answers

I order shoes on sears.com now I can not return them. I did not get a return slip, and the sears store will not return them. Because they came though baston shoes. WHAT DO I DO?

Add your answer

More questions about Sears

Ask a question

Is this your business?