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Here’s what consumers have asked with answers from Signpost staff and previous consumers.
NOT! I got a less than 5 reviews ON google from past clients through signpost. I got zero new leads through their campaigns and emails.
Hi Fred, Occasionally we get some unhappy customers, but we have over 7000 happy customers. Feel free to check out the happy ones here: http://www.signpost.com/testimonials/
You can't 1year contract if you want to cancel you need to pay the rest of the months in one lumpsum.
Dave W, it sounds like you a have a really terrible job, trying to justify the way Signpost treats clients. In my case, I'm out $2,000 with no recourse, for a one year contract that I don't want. Shame on you!
Signpost takes a lot of work to reap any benefits; it's not as easy as the pushy sales staff would have you believe. The real problem occurs when you try to leave. They require payment up front (in our case one year), and will not refund anything when you cancel. This is a very shady company, and I would recommend staying away!
You need to give them the passwords in order of it to work. They will not post anything. In that sense this company is reliable. Customer service is not very good though. I would stay away.
A contract is reuired, you must pay up front, and they will not allow you to cancel. Stay away!
Hi there! SiteJabber (the site) is owned and operated by SiteJabber. Signpost just manages the page on this site, similar to the other businesses listed on SiteJabber. If you have any questions specific to Signpost or about our product, I would be happy to answer!
Dave W's [Signpost Rep] above, is a classic example of the problem with Signpost; you can't just cancel the service. They bill you in advance, will not refund what they have billed (even if you quit using the service), and make it very difficult to cancel. You can't just click a button, or send an email, you have to endure a long sales pitch by a tricky, and very aggressive, sales associatte. Best to just stay away! QUOTED FROM DAVE'S RESPONSE: Dave W. [Signpost Rep] On 7/7/17 Hi Albert, Thanks for submitting! You can contact either your sales representative or our support team directly. Our support team can be reached at mia@signpost.com or 855-606-4900. They will connect you with your Account Manager, who will offboard your account with you.
Good luck John. You will have to endure a long sales pitch from a very pushy sales associate. In our case (sounds like others had similar situations), we had to cancel 30 days before the contract automatically renewed. I contacted Signpost the day after their $2,000 charge appeared on my credit card, and they refused to budge. Nothing... Best to stay away from Signpost!
