Subco Questions & Answers

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Here’s what consumers have asked with answers from Subco staff and previous consumers.

4 questions answered
0% answered in 1 day
Question:

How do i keep getting magazines from you that i did not order.

Answer:

I waited on hold for over 15 minutes. Great customer service. Please contact me!

By Nan P.
See more answers (2)
Question:

I was just talking to "lisa" when i was put on hold and then, call was ended after a long wait. now i'm calling again and am on hold.

Answer:

Hello Hilda, I am very sorry for any inconvenience. Please contact me at 1.800.258.3550 ext. 448 I am available Monday-Friday 8am to 5pm PST or via email at contactus@subco.com Attention Elizabeth. I would be happy to identify and assist you. Best Elizabeth Subco Customer Care Manager

By Subco C.
Question:

I want to cancel all magazine subscriptions. how do i make it happen? i did not authorize these and my card is being charged!

Answer:

Hello Caroline N., Subco is a magazine clearinghouse and fulfillment center. The originating source of the magazine subscription would be thru one of our partners either an independent sales agent, e-commerce or loyalty reward company. Please contact our Customer Care at 1.800.258.3550 (Monday-Friday 7am to 4pm PST) or via email at contactus@subco.com. Our team we will be happy to identify and assist you with your subscription support needs you may have. We apologize for the delay in response.

By Subco C.
Question:

How did i get magazines from you, and i hope i am not charged for any of them.

Answer:

Hello Barbara S., Subco is a magazine clearinghouse and fulfillment center. The originating source of the magazine subscription would be thru one of our partners either an independent sales agent, e-commerce or loyalty reward company. Please contact our Customer Care at 1.800.258.3550 (Monday-Friday 8am to 5pm PST) or via email at contactus@subco.com. Our team we will be happy to identify and assist you with any subscription support needs you may have. We apologize for the delay in response. We have ensured an active business login remains on this customer review platform. Sincerely, Kristina G. Subco

By Subco C.

Can’t see your question? Ask to get answers from the Subco staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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