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on 5/1/19Hello Caroline N.,
Subco is a magazine clearinghouse and fulfillment center. The originating source of the magazine subscription would be thru one of our partners either an independent sales agent, e-commerce or loyalty reward company. Please contact our Customer Care at 1.800.258.3550 (Monday-Friday 7am to 4pm PST) or via email at contactus@subco.com. Our team we will be happy to identify and assist you with your subscription support needs you may have. We apologize for the delay in response.