T-Mobile Questions & Answers

Here’s what consumers have asked with answers from T-Mobile staff and previous consumers.

5 questions answered

0% answered in 1 day

Question:

How mobile's quality with so cheap? How mobile's quality with so cheap?

Answer:

Take the cheapest, clunkiest, most useless data coverage you can imagine. Now imagine it not even working. You pay for something that is USELESS.

By Tyler D. over a year old

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Question:

Why can't i get a hold of their customer services? can someone tell me how i can contact them? Why can't i get a hold of their customer services? can someone tell me how i can contact them?

Answer:

Better Business Bureau is the only way to force an american to talk to you

By Mike E. on 8/8/23

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Question:

With such horrible customer service reviews and ratings why do you think treating the customer so poorly is the correct thing to do? With such horrible customer service reviews and ratings why do you think treating the customer so poorly is the correct thing to do?

Answer:

See, your other customers see the same thing. In plain words, you suck $#*!.

By James T. on 7/21/23

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Question:

Why won't you let me leave a review? Why won't you let me leave a review?

Answer:

This is typical of t-mobile. It will not let me leave a review.

By Kathryn E. on 11/7/23

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Question:

Can i keep my same mobile number Can i keep my same mobile number

Answer:

T-Mobile will let you keep your old number... IF IT IS AVAILABLE. I do not know the requirements or rules, but years ago, I was allowed to keep a number I had had for years past.

By Sandra L. on 6/21/23

Question:

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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T-Mobile Questions & Answers

How mobile's quality with so cheap? How mobile's quality with so cheap?

Why can't i get a hold of their customer services? can someone tell me how i can contact them? Why can't i get a hold of their customer services? can someone tell me how i can contact them?

With such horrible customer service reviews and ratings why do you think treating the customer so poorly is the correct thing to do? With such horrible customer service reviews and ratings why do you think treating the customer so poorly is the correct thing to do?

Why won't you let me leave a review? Why won't you let me leave a review?

Can i keep my same mobile number Can i keep my same mobile number

Where can i post a (positive) review about my customer service experience so the employee will get the recognition they deserve?

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Is this your business?