Horizon Outlet Questions & Answers

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Here’s what consumers have asked with answers from Horizon Outlet staff and previous consumers.

8 questions answered
0% answered in 1 day
Question:

Yes i want to cancel my card and i want a full return now. i do have an attorney on hand.

Answer:

So I'm are you Brandon S. And member of the customer service staffing with HorizonOutlet.com? If so please what is your full name? Didn't your mother ever teach your manners and I have been with customer service for 15 yrs. You do not speak to customer's like that at all and customers stop with the threats if that's what you feel is happened then just go do it don't tall about doing it arguing isn't gonna solve anything. BRANDON S. If you don't like your job that much to treat people the way u do. Then don't you think u need to find a new one. Please be my customer service rep when I call, can I ask for you personally?;

By Hilda H.
See more answers (4)
Question:

How can i activate my card i have days trying to activate it

Answer:

It's a scam. Don't bother using it. All their stuff on their site is cheap crap. You can get better stuff at Goodwill. Stay away. Read all the Bad review's. I haven't read one good one yet.

By Shaun C.
See more answers (2)
Question:

I can you get money off the card

Answer:

No, you can not. You can only shop at their store

By Donna P.
Question:

How do i activate my card and use it

Answer:

It should have the information on your card. If not, go to their website and register.

By Donna P.
Question:

I would like to see the items before i activate my card. i would like to see animal products and comforters. can i look at the products?

Answer:

Yes, you can view their site. They do not have a lot to chose from.

By Donna P.
Question:

Am i reading correctly you can only use the card at an online horizon outlet?

Answer:

Yes, only on Horizon Outlet

By Sonja B.
Question:

Answer:

Do you have a tracking number? They ship thru Fedex Ups or Usps

By Sonja B.
Question:

Do you have any promo codes for free shipping for the holiddays

Answer:

No iam sorry

By Jackie M.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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