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Here’s what consumers have asked with answers from TicketsCenter staff and previous consumers.
They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
You should be nervous. GO DIRECTLY TO THE VENUE and purchase online yourself. You will be surprised on what you find.
Per the Terms and Conditions, requested tickets may sometimes be replaced with comparable tickets to the same event so you may not get the row you think you are getting. They only guarantee that 2 seats are together and if you buy more than 2, then seats could be split up.
Mine were available to print off of computer immediately. This was 4 months before the actual event
Because Tickets Center probably did not have the tickets in hand when you purchased them. Tickets Center lists high prices for tickets and shows up on searches as the "Top sponsored" site to buy whatever tickets you are looking for. Once you fall for their scam, and purchase the tickets through Tickets Center, Tickets Center then goes off and buys the tickets at a fraction of the price you paid, and then they can provide those tickets to you a couple of days later. Since Tickets Center has a "absolutely no refunds policy" they take no risks with this strategy. Tickets Center is a complete scam.
Tickets Center is a scam, and I suspect what they do is to offer tickets until someone purchases them from Tickets Center at an inflated price that Tickets Center lists, then once you make the purchase with Tickets Center, Tickets Center goes off and buys the tickets for a fraction of what you paid them and they provide them to you a few days later. This is what happened to me: I purchased tickets for an event that they somehow did not know what time it would be on that day, and then a few days later they said my tickets were available, and they provided me with tickets they charged $210 for that I could have purchased for $30. Tickets Center has an absolute no refund policy, which is another indication they are a scam.
