TicketSales.com Questions & Answers

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Here’s what consumers have asked with answers from TicketSales.com staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

Is ticketsales.com a scam or a legit company?

Answer:

Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible – helping millions of fans attend events they love. The TicketSales.com 100% Guarantee ensures all tickets are Authentic, Accurate, and On Time. TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. Any issues with ordering can be resolved by contacting the Customer Care team 9am-Midnight Eastern via Phone, Live Chat, or Email@ https://www.ticketsales.com/content/contact.html.

By Maria G., Customer Care
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Question:

What made you choose ticketsales.com over similar businesses?

Answer:

I thought I was buying direct from event site. Obviously I did not to research or read fine print. Never again. Don't buy from them!

By Kaileen K.
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Question:

How easy is it to get a hold of customer service at ticketsales.com?

Answer:

Good luck because the only thing you'll be able to get is a message saying "We apologize, but we are experiencing a high volume of chats at this time. If you would like to leave a message for our team, please enter "message" and our system will help you send a priority message to our team. Otherwise, enter "continue" to continue holding and a member of our staff will be with you as soon as possible." for 3 hours!

By Alison B.
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Can’t see your question? Ask to get answers from the TicketSales.com staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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