Vegas.com Questions & Answers

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Why do you guys have such bad reviews?

asked by Shaina D. on 5/6/17

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Hi, I have been trying to talk to someone about my airline tickets and no one is answering their phone! This is just crazy they just take your money.
Are you going to honor refunds do to the Coronavirus or not? It looks like your going to keep our money and profit from a world wide crisis.
how to i request a refunds on a show that was highly disorganized and failed to seat us properly
The show tickets on vegas.com are very cheap, are they a legitimate ticket/company?
How does it work with booking a hotel on this site?
GOING TO VEGAS IN FEB WANT A ROOM AND FLIGHTS FOR 2.
The main issue with most of the folks is that they do not read the terms and conditions, don't review the information before submitting and are too much in a hurry to know what they are doing correctly or incorrectly. Then you get upset for your own ignorance. Who's real fault is that? There is cancellation policy it you read, it does say if you cancel within 72 hours of check in, you will be charged one night plus room tax. If you knew 2 weeks ago you had to cancel, don't wait until check in day and think you can cancel without penalty. nobody takes time to read anything and wants to blame it on other people for their incompetence.
I'm wanting to buy tickets for air and hotel to vegas but am very worried about doing so with vegas.com because of all the bad reviews. I'm not a rich person and if anything goes wrong I'm screwed. I will be flying out of St. Louis with 3 other people and I want to be sure I can take luggage and we will get our room and flight I reserve.
How to find out your seat when booked tickets for show?

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