Here’s what consumers have asked with answers from VitalChek staff and previous consumers.
They are probably legit, but if you are ordering your Birth Certificate just do yourself a favor and order your death certificate along with it because you will probably be dead before you get it!
We appreciate you utilizing VitalChek's convenient online ordering platform for your vital record order.
Birth certificate from Louisiana order through VitalChek. VitalChek estimated 10-15 business days for delivery. I actually had it in hand on the 18th business using overnight UPS Air. If California is like Louisiana, the document is actually search for, found & shipped by a California governmental agency, not VitalChek. VitalChek's role is to accept payment & get your information to the right place. Ask VitalChek for a link through which you can query the governmental agency about the delay--still does not guarantee the governmental agency will respond--if the VitalChek's estimated delivery time has been exceeded.
HelloLlewellen. If you need assistance with your order or have questions, there are a number of ways you can contact us: send us a private message at Facebook.com/VitalChek (you will usually get a response in a matter of minutes); email vitals.customerservice@vitalchek.com; call us at the number listed your order confirmation email.
Hello Paul. We appreciate you placing your order with VitalChek and sharing your feedback. If you need assistance, please contact us with your order number. The quickest way to reach us is by private message at Facebook.com/VitalChek. You will usually get a response in a matter of minutes. You can also email vitals.customerservice@vitalchek.com.