VitalChek Questions & Answers

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Here’s what consumers have asked with answers from VitalChek staff and previous consumers.

6 questions answered
33% answered in 1 day
Question:

Is vitalchek a scam or a legit company?

Answer:

They are probably legit, but if you are ordering your Birth Certificate just do yourself a favor and order your death certificate along with it because you will probably be dead before you get it!

By Douglas E.
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Question:

Has anyone recently actually received what the bought from vitalchek? i ordered sometime around august 20th. it is now september 10th and nothing.

Answer:

We appreciate you utilizing VitalChek's convenient online ordering platform for your vital record order.

By VitalChek M.,
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Question:

Birth certificate for ca ordered months ago and not received

Answer:

Birth certificate from Louisiana order through VitalChek. VitalChek estimated 10-15 business days for delivery. I actually had it in hand on the 18th business using overnight UPS Air. If California is like Louisiana, the document is actually search for, found & shipped by a California governmental agency, not VitalChek. VitalChek's role is to accept payment & get your information to the right place. Ask VitalChek for a link through which you can query the governmental agency about the delay--still does not guarantee the governmental agency will respond--if the VitalChek's estimated delivery time has been exceeded.

By Jack H.
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Question:

Why am i still waiting for my birth certificate 3 months after it was ordered and why i have to ask permission for a refund are you mf serious

Answer:

Because they do not care that they negatively impact EVERY customer they con money out of. Horrible service

By Lori S.
Question:

How can i get the state and providence and postal code of this company?

Answer:

HelloLlewellen. If you need assistance with your order or have questions, there are a number of ways you can contact us: send us a private message at Facebook.com/VitalChek (you will usually get a response in a matter of minutes); email vitals.customerservice@vitalchek.com; call us at the number listed your order confirmation email.

By VitalChek M.,
Question:

I was hopeful to receive the long form of the bc. otherwise received the bc's for mary and paul, short form thank you

Answer:

Hello Paul. We appreciate you placing your order with VitalChek and sharing your feedback. If you need assistance, please contact us with your order number. The quickest way to reach us is by private message at Facebook.com/VitalChek. You will usually get a response in a matter of minutes. You can also email vitals.customerservice@vitalchek.com.

By VitalChek M.,

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Typical questions asked:
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