ZOZI Questions & Answers

Question 1

Question:

Hi. i am looking at one of the product onlineand it says no refund, exhange for the same. i know my size and what i want but what if the product is defective? what shall i do in that case? Hi. i am looking at one of the product onlineand it says no refund, exhange for the same. i know my size and what i want but what if the product is defective? what shall i do in that case?

Answer · 2016-01-25T10:23Z

Hey Rashmin, Thanks for getting in touch about this! We're in the process of clearing out our warehouse to focus on the activities and experiences sector of our company, so we're offering great final sales on gear! Everything that we sell is still new and directly from the manufacturers, so there shouldn't be any defects. If you receive any damaged gear, please get in touch with us at help@zozi.com and we'll be more than happy to assist. Please let me know if you have any other questions, and have a great day! Cheers, Gio Community + Customer Loyalty

Question 2

Question:

What does zozi do? i was going to look into your service to replace the paypal button on my website, however, the comments on your site indicate that you are more of a marketing company? can you please explain? What does zozi do? i was going to look into your service to replace the paypal button on my website, however, the comments on your site indicate that you are more of a marketing company? can you please explain?

Answer · 2016-02-04T10:18Z

Hi James, Thanks for getting in touch! ZOZI.com is an online marketplace for local activities and international getaways. We also have ZOZI Advance, which is our online booking software for tours, activities, and events. You can find more information here: https://www.zozi.com/advance! Cheers, Gio Community + Customer Loyalty

Question 3

Question:

Why is a the north face backpack only $38? are things that are used sold on zozi? Why is a the north face backpack only $38? are things that are used sold on zozi?

Answer · 2016-01-25T10:21Z

Hey Chantal, Thanks for checking in on this! I replied to your email as well, but to confirm, we do not sell any used gear on ZOZI! We're in the process of clearing out our warehouse to focus on the activities and experiences sector of our company, so we're offering great final sales on gear! Everything that we sell is still new and directly from the manufacturers. Please let me know if you have any other questions, and have a great day! Cheers, Gio Community + Customer Loyalty

ZOZI Questions & Answers

Why is a the north face backpack only $38? are things that are used sold on zozi? Why is a the north face backpack only $38? are things that are used sold on zozi?

Can i download a programme to connect my laptop to the cameras?

I want to know if zozi will work for a non-profit organization that plans 3 conventions per year. we block the rooms but want our members to book directly through us

Im trying to get ahold of an old friend at corporate in san francisco... do you a phone # you can give out

Can’t see your question? Ask to get answers from the ZOZI staff and other customers.

ZOZI Questions & Answers

Why is a the north face backpack only $38? are things that are used sold on zozi? Why is a the north face backpack only $38? are things that are used sold on zozi?

Is there a phone number to call to help me set up my unit?

Can i download a programme to connect my laptop to the cameras?

I want to know if zozi will work for a non-profit organization that plans 3 conventions per year. we block the rooms but want our members to book directly through us

Im trying to get ahold of an old friend at corporate in san francisco... do you a phone # you can give out

Can’t see your question? Ask to get answers from the ZOZI staff and other customers.