Benchmark.us

Did not start out too well with them-they wanted 3 credit searches from every credit rater-I was informed they would do them as one so it would only count as one hard credit interrogation. I agreed and released all 3 freezes for two days. After the third day they called and said they needed an Equifax report and I told them they were all released at one time so it would only count as one hit on my credit rating-the answer well we failed to get all three so you will have to release it again. I told them absolutely not and also that is the reason I put a freeze on my credit. They said they could not approve me without the equifax report-they admitted the other two agencies were alike so I called corporate in Tx and after 5 days of hate they passed on Equifax. Sold my home and kept the note alive for 6 months which is good on the credit report-paid over $345K dollars from the checking account no problems-bottom line to pay the final $483 I had to pay to wire funds to them as my checking was not adequate in the meager little minds to pay the note off. Went through all the hoops and called them regarding the $750+ they owed me in escrow and gave them wire instructions to my bank and they laughed and said that will never happen. Then they said we have 20 business days to return your money and it will be processed near the end without any interest either! Very disgusting company to do any business with-have dealt with Citizens and other firms-NEVER should have used benchmark-big error and their fees for origination of the loan were higher than competitors when all the fees were added which they did not notify me of until the note and deal was nearly completed. Disreputable for sure!