• Boutiquefeel

Boutiquefeel

Overview

Boutiquefeel has a rating of 3.23 stars from 6,168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boutiquefeel most frequently mention good quality, customer service, and long time. Boutiquefeel ranks 17th among Women's Clothing sites.

  • Service
    1487
  • Returns
    39

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 49.9%
Positive
192
Neutral
37
Negative
156

Instant Feedback

42,168 reviews

78
See all photos

What reviewers want you to know

Positive highlights

  • Great site… slow delivery but good customer service and live the clothing
  • My shopping experience was great, I gave one of the items to my daughter because it was to small.

Critical highlights

  • No where in the return policy does it say returns are only worth a 50%refund.
  • Received the label to return items - I had to pay for the return myself.
How would you rate Boutiquefeel?
Top Positive Review

“You can find anything anytime of day on this website...”

Vickie H.
4/9/24

You can find anything anytime of day on this website all prices are very reasonable and a lot to choose from for anybody good luck happy shopping God bless all

Top Critical Review

“Buyers Remorse”

Joel M.
2/21/24

I purchased some outfits for my wife for an Anniversary trip we were going on. I ordered the products two and a half weeks before our trip. In todays world, that is more than enough time for shipping. The products did not come in on time, so we didn't have them for our trip. When we got home, my wife tried the panties on that were labeled small and they should have been labeled large. They were very loose and didn't fit. Overall my first and last time as a customer.

Reviews (6,168)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (282) shopping experience (424) delivery time (133) return policy (46) return items (43) credit card (99) quality product (56) quality material (29)
Thumbnail of user nadiaf63
1 review
0 helpful votes
January 4th, 2024
Verified purchase

First time ordering on Boutiquefeel, I was very happy with the products I received. :)

I wanted the products to arrive before Christmas, and they didn't, but the customer service was very reactive !

Reason I chose this business:

Found it on Instagram

Reason I chose this product:

Because I liked them :P

Service
Quality
Thumbnail of user patriciam5124
1 review
0 helpful votes
November 28th, 2023
Verified purchase

Item arrived in plenty of time but did take a couple of weeks. Pleasantly surprised at the quality and fit.

Reason I chose this business:

Advert kept coming up on Facebook and item looked nice so thought I would give it a try. Glad I dud.

Reason I chose this product:

Needed something for work event

Quality
Thumbnail of user cindyh751
1 review
6 helpful votes
April 15th, 2021
Verified purchase
• Updated review

Wonderful choices and prices. Thank you. Please let people know that they need to order at least one size bigger than what the size chart says. Two sizes would even be better. I realize these products are coming from a country that has people who are smaller than American/Germanic people. Perhaps your company needs to hire some American/German models to test the sizes on your products. Thank you for your service.

Reason I chose this business:

It was recommended to me.

Reason I chose this product:

They looked nice and the face mask was recommended.

Quality
Wonderful choices and prices
March 23rd, 2021
Verified site experience
• Previous review

Wonderful choices and prices. Thank you.

Thumbnail of user janellem35
2 reviews
0 helpful votes
November 26th, 2023
Verified purchase

I was looking everywhere for a cute top for a Barbie-themed Christmas party. Amazingly hard to find! Boutiquefeel seem to have clothing that you won't find anywhere else, and I got a very pretty cold-shoulder top that was perfect. The only suggestion I'd make is that the strap on the cold-shoulder side should be quite a bit shorter given the proportions of the rest of the top. Easily fixed though.

Reason I chose this business:

Boutiqeufeel carries a range of clothing that no-one else has.

Reason I chose this product:

I had a specific need for a Barbie-themed top.

Quality
Thumbnail of user davidc8998
1 review
0 helpful votes
January 16th, 2024
Verified purchase

Items came up very small, and as there was no picture very difficult to work out how you put it on

Reason I chose this business:

Looked premium, and sexy

Reason I chose this product:

They looked sexy

* Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user susieb123
1 review
5 helpful votes
June 5th, 2021
Verified purchase

I am happy with most of my order.
I was worried about ordering on line from abroad as I'd had previous bad e oeriebce eith orders from China which I never received.
Fortunately all arrived after 5-6 weeks from order date.
All reasonable priced and a bit different to what you see in the high street shops. Sizes are hit & miss but most items fit perfect.

Overall very happy.

Reason I chose this business:

Wanted something different

Reason I chose this product:

Looked lovely in photos

Quality
Thumbnail of user cherylp1235
1 review
0 helpful votes
January 3rd, 2024
Verified purchase
• Updated review

All products purchased were as described and when tried on they were fabulous and made me feel very sexy. Ty xx

Reason I chose this product:

Because they looked just what I was looking for.

Quality
Excellent xx
December 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Like products xx

Thumbnail of user dianas827
1 review
0 helpful votes
August 24th, 2021
Verified purchase

I am usually a 12. Ordered an XL. Entirely too small. Gave to my daughter who is a Size 4 they fit her. Would have returned except for the hassle. Wont order again.

Reason I chose this business:

Items are attractive

Reason I chose this product:

Items are attractive

* Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user troym515
1 review
0 helpful votes
September 28th, 2023
Verified purchase

I've been ordering from this site for a while always great quality always perfect that lotta fun to play with:-)

Reason I chose this business:

I’ve been ordering from this site for a while always great quality always perfect that lotta fun to play with:-)

Reason I chose this product:

Because my wife looks great in your products

Quality
Thumbnail of user johw1
2 reviews
0 helpful votes
January 25th, 2021

Very bad I don't recommend them fees sneakers thieves
Liars bad customer service they don't take care of the agreement

Service
Value
Shipping
Returns
Quality
Thumbnail of user cheleh
1 review
0 helpful votes
March 18th, 2021
Verified purchase

Some items took a little longer to arrive, but worth the wait! I love all of the clothes I ordered! Will purchase here again! Thank you!

Reason I chose this business:

Unique clothing!

Reason I chose this product:

Wanted some sexy clothes!

Value
Shipping
Quality
Thumbnail of user karenm5808
1 review
0 helpful votes
March 18th, 2024
Verified purchase

I ordered 3 items over a month ago and just received 2 items. I emailed them to find out why the delay and was told one item was out of stock.
They finally sent me 2 items after I told them not to hold my order due to one item not being in stock. The shoes were to small, the dress was to big, I will keep them and try to resell myself as it's not worth the hassle to ship it back overseas. They do need to inform customers that the company is in a far away country and shipping takes very long before people purchase.
Still waiting on my shirt!

They did finally send part of my order, still waiting on an item that was out of stock!

Service
Quality
Thumbnail of user marcc625
1 review
0 helpful votes
December 28th, 2023
Verified purchase

Ordering went without problems but tracking information could be updated more frequently
You hear nothing about the order for several days and then suddenly one morning the delivery is in your letter box.

Reason I chose this business:

Extensive offer

Reason I chose this product:

They looked nice

Quality
Thumbnail of user torib106
1 review
1 helpful vote
August 15th, 2023
Verified purchase

First and foremost, I ordered thinking my items would arrive within at least 2 to 3 weeks. I was terribly wrong. I didn't even get tracking information until after a month. The items were awfully sized, smalls were closer to XS and XXS, they look like children's wear. The worst thing is: there's no refund nor exchange. Even on the items that I could return, I would only be given a partial refund. I will NEVER buy from this company again.

Reason I chose this business:

I thought items were pretty.

Reason I chose this product:

I ordered for a birthday trip, but items arrived much after that time.

Quality
Thumbnail of user melo24
1 review
0 helpful votes
May 24th, 2021
Verified purchase

The clothes are coming from China, so it takes a long time to arrive. 75% of my items were also on backorder, so they never shipped at all. I ended up shopping at amazon.com come with 1-day delivery instead.

They were quick to respond and refunded most my items as promised. I'm still waiting on one refund, but I think it will come.

Reason I chose this business:

I thought it would be good quality and good value.

Reason I chose this product:

I liked the styles

* Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user joelm779
1 review
0 helpful votes
February 21st, 2024
Verified purchase

I purchased some outfits for my wife for an Anniversary trip we were going on. I ordered the products two and a half weeks before our trip. In todays world, that is more than enough time for shipping. The products did not come in on time, so we didn't have them for our trip. When we got home, my wife tried the panties on that were labeled small and they should have been labeled large. They were very loose and didn't fit. Overall my first and last time as a customer.

I contacted them to find out where my products were but they didn't make it in time.

Reason I chose this business:

I received ads on my face book page.

Reason I chose this product:

What I thought my wife needed for our trip.

* Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user daniell464
3 reviews
14 helpful votes
May 5th, 2020

I like this shirt a lot. It's comfortable and it's a casual look. However it is a little longer in length than I expected, but not too long and it keep you safe when you raise your arms.

Thumbnail of user robertb9523
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Only one product looked cheaper than its photo, otherwise all the other kinky stuff I bought the wife she is happy with.

Reason I chose this business:

Good choice of kinky stuff.

Reason I chose this product:

Kinky bedroom fun.

Quality
Thumbnail of user erinp390
1 review
0 helpful votes
August 6th, 2022
Verified purchase

Many of my items fit perfectly. I did not receive the blazer at all. I was sent a short sleeve button down black shirt in its place. Very unsatisfied with that item.

Reason I chose this business:

I’ve purchased before and been satisfied.

Reason I chose this product:

They looked cute in the photos and the prices were excellent.

* Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user annaw334
1 review
40 helpful votes
May 5th, 2020

Boutiquefeel is a shopping experience indeed.
After 14 days, I finally receive my package...
Thanks God. Fits perfectly. My friend loved it too.

Thumbnail of user martied2
1 review
0 helpful votes
June 30th, 2021
Verified purchase

I love everything I bought! No complaints about prices, sizes or quality…my only negative experience is the delivery time was rather lengthy.

Very helpful

Service
Quality
Thumbnail of user cn61
2 reviews
1 helpful vote
March 31st, 2021
Verified purchase

Horrible delivery time. Not good quality. Horrible compensation for mistakes made on their part. Items will be listed as in stock on their website and days later, they will email you and say the item is out of stock.

They offered me a pathetic $5 coupon for my inconvenience.

Reason I chose this business:

According to the website, the items were beautiful and reasonably priced.

Reason I chose this product:

The items looked gorgeous on the website.

Service
Value
Shipping
Quality
Thumbnail of user susanr3408
1 review
0 helpful votes
June 11th, 2023
Verified purchase

So far it was easy as I saw these dresses on Facebook. They don't fit me. I want to return them they offered me 10 % refund and keep dresses. This is not excepable

Reason I chose this business:

I saw it on Facebook

Service
Quality
Thumbnail of user rebecah13
1 review
0 helpful votes
April 3rd, 2022
Verified purchase

Pretty good material! Got the perfect fit.
Took about 2 weeks to get it.

Quality
Thumbnail of user suhairr
2 reviews
0 helpful votes
July 6th, 2021
Verified purchase

I am so glad to buy whatever I need from your website looking forward for more purchasing it is my pleasure now and always

Reason I chose this business:

Personally I like it &I will recommend it to all my friends in the near future with many thanks looking forward shopping online it is my pleasure always

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 7 days

How do I know I can trust these reviews about Boutiquefeel?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Boutiquefeel?