• Brands Gateway

Brands Gateway

Overview

Brands Gateway has a rating of 2.81 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Brands Gateway ranks 15th among Discount Clothing sites.

  • Service
    13
  • Value
    12
  • Shipping
    10
  • Returns
    10
  • Quality
    11

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
1
Negative
3
How would you rate Brands Gateway?
Top Positive Review

“Fantastic experience with BrandsGateway's”

Joanna A.
8/14/23

I'm absolutely stoked to share my fantastic experience with BrandsGateway's dropship service! Seriously, this team have been a total game-changer for me. Their range of products is mind-blowing. It's how they handle orders – smooth as butter, I tell you – and don't even get me started on their shipping speed. Using their platform is like a walk in the park, even for a tech newbie like me. Their communication is spot-on, making them feel more like partners than just a service.

Top Critical Review

“Scamming in a new way”

F A.
5/15/23

Worst company ever on the site you will find brandsgetaway price and market price when you purchase the subscription and start listing products they will list it on your site with the market price + about a. 100$ profit for them on each product + your minimum margin rate 1.5 soo the product cost will be triple the market price and you will never compete with other fashion sites.( No refunds after subscription)

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user joannaadamczykoutlt
1 review
0 helpful votes
August 14th, 2023

I'm absolutely stoked to share my fantastic experience with BrandsGateway's dropship service! Seriously, this team have been a total game-changer for me. Their range of products is mind-blowing. It's how they handle orders – smooth as butter, I tell you – and don't even get me started on their shipping speed. Using their platform is like a walk in the park, even for a tech newbie like me. Their communication is spot-on, making them feel more like partners than just a service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amalkhalid1975
1 review
5 helpful votes
May 15th, 2023

Worst company ever on the site you will find brandsgetaway price and market price when you purchase the subscription and start listing products they will list it on your site with the market price + about a. 100$ profit for them on each product + your minimum margin rate 1.5 soo the product cost will be triple the market price and you will never compete with other fashion sites.( No refunds after subscription)

Tip for consumers:
Never subscribing again

Products used:
Dropshipping subscription

Service
Value
Shipping
Returns
Quality
Thumbnail of user yousefkaid1988
1 review
0 helpful votes
April 7th, 2023

We have been using Brandsgateway for roughly 12 months. Their brand and inventory selection has increased massively since my first purchase.
They offer a very professional, friendly service and are happy to answer any questions.

We have purchased numerous fashion brands from them and they have always been exactly as described.

We are more than happy with all our past transactions and will continue to use brandsgateway for the foreseeable future!

Tip for consumers:
Easy to get an account and place your first b2b order.

Products used:
I purchased sneakers from Dolce & Gabbana, Jimmy Choo and Gucci

Service
Value
Shipping
Returns
Quality
Thumbnail of user gaellef2
1 review
5 helpful votes
February 3rd, 2022

Never got a follow on the following issues:

- Product's main picture is not working for few random products.

Here is the list of the issues/amendments needed in APIs:-

- Stock status issue
- Filtering products on basis of GENDER
- Filtering products on basis of COLOR
- Still some products are having price marked as zero ($0)

Service
Value
Shipping
Returns
Quality
Thumbnail of user jent242
1 review
1 helpful vote
December 31st, 2023

I am still waiting for an item ordered from Gateway Luxury that was ordered approx. A month ago. It was to be a Christmas present for my daughter. I understand that small business orders may take longer. However, when emailing them two times (which states they will respond in 24-48 hrs) I never received a response. Poor communication for good business practice. Now I feel I am out $85 and a Christmas present.

Service
Thumbnail of user michaelt717
Michael T. – Brands Gateway Rep

Hi Jen,
I wish to clarify that you wrote your review on the wrong company profile. We are called BrandsGateway.com and GatewayLuxury is a completely different company and we have no affiliates with them. I would greatly appreciate if you could remove your review about us, since your experience was with a different company.
Have a happy new year day.

Thank You

Thumbnail of user federicoc41
1 review
4 helpful votes
October 17th, 2021

I use Brandsgateway for about 3 months now and it was a very pleasant experience so far! They got good fashion brands with crazy high profit margins and one of the fastest delivery times in the industry. But what especially impresses me about BG is the customer support. Not only that they answer you in about minutes on their website and are always very friendly and on point, but they also give you a private agent who you can contact all the time via Whatsapp. Overall I have to say I am very happy with their service and can recommend them to any online seller! :)

Thumbnail of user zelivahenos202
1 review
0 helpful votes
November 13th, 2022

Probably the best dropship supplier to work with if you're planning on starting a fashion ecommerce business. I had signed up to their service 3+ months ago and couldn't be more happy. The customer support is amazing, their shopify plugin automates almost all the work for me and the inventory/brands they offer wouldn't be possible for me to source elsewhere.
Great Job!

Products used:
Shoes, clothing, handbags, accessories, watches, frames, sunglasses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeremyb308
1 review
14 helpful votes
April 1st, 2020

Bad company with programs that don't work, products from 2004, collections that nobody wants and they are very expensive compared to the competition. I therefore do not recommend them. If you want to work with dropshipping, you better work with Brandsdistribution or Griffati. They just have good applications, good customer service and products that are no older than 3 years.

Thumbnail of user abdulwehabo
1 review
0 helpful votes
April 1st, 2022

Outstanding customer support, They took the time to answer my questions in full and gave some great advice. Compared to their competitors, this is extremely rare and it was a "wow" interaction. The past 2 months of working with them has been a delight.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisac3650
1 review
9 helpful votes
July 8th, 2022

This app has great products and nice people - but only allows autofeed. There is no way to put things in on draft mode - no option to turn off channels - no "gateway" in place for any kind of quality control or editing of photos before live listings on your website. I have been regularly working with customer service for options, but have come up with none that allow me to use this app. Despite this, they refuse to cancel my subscription with a refund. I argued that there was no way of knowing these software limitations prior to buying access through a subscription. They continuously referred me to their "policy". Rigid and blanket policies are lazy - and tell of a business not interested in building relationships, but willing to use customers' ignorance - caused only by a lack of software capabilities on the developers' parts - to turn a non-refundable profit. This company won't last. There are way too many apps offering real human interaction and cooperation. This is a lesson for me. I have lost money one time - but this company will eventually lose it all because of so many great American ventures starting to do the same with more inventory than 1 or 2 of each item. Americans will soon own this industry.

Tip for consumers:
That you have absolutely zero quality control before the product goes live on your website - you can find their products all over the web on auto-feed stores - but you can't possibly know that until you pay for access - then , they got you for a payment before you cancel.

Products used:
None

Service
Value
Thumbnail of user soniaderosa192
1 review
0 helpful votes
August 3rd, 2023
Verified purchase

Been working with BrandsGateway for about 2 months now. And everything has been great. They shipped out the first few orders with out any issues and all my customers are happy with the products that were delivered. Great shopify app.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferm1955
1 review
0 helpful votes
June 5th, 2020

I had purchased a few items from this supplier for my outlet store and the package was deliveried in just 3 days. Everything was in perfect condition and it was easy to communicate with the Brandsgateway team. I strongly recommend them to anyone wanting to buy luxury fashion items. Keep up the great work!

Thumbnail of user massimiliano.str
1 review
0 helpful votes
April 4th, 2024

We sent an email to deactivate the price list subscription on March 29th but they say it was not received
So they stole 300 euros from us for a service that we don't use

Tip for consumers:
we sent an email to deactivate the price list subscription on March 29th but they say it was not received
so they stole 300 euros from us for a service that we don't use

Products used:
we sent an email to deactivate the price list subscription on March 29th but they say it was not received
so they stole 300 euros from us for a service that we don't use

Service
Value
Shipping
Returns
Quality
Thumbnail of user georgel332
1 review
1 helpful vote
December 17th, 2019

Brandsgateway is probably the most professional and effective team I know. Being a first time online clothing owner I was skeptical about dropshipping. But they surpassed my expectations. Everything is as is. Quality is amazing! My first 10 dropship orders went smoothly. I am so happy I will be doing this journey with them. Happy Happy Client!

Thumbnail of user campbellb3
1 review
2 helpful votes
January 26th, 2020

Five stars ++++ For service and shopify integration.
Very kind and very helpful. Couldn't ask for a better dropship service representative.
Thanks to Elena

Thumbnail of user joet973
1 review
0 helpful votes
October 10th, 2022

Great product and service. Very fast and knowing customer service. First orders already on the way, thumbs UP!

Tip for consumers:
Read all the Q and A. All information is available

Products used:
Dropshipping service and placing order on products

Service
Value
Shipping
Returns
Quality
Thumbnail of user antoniof198
1 review
8 helpful votes
March 1st, 2023

Run away from Brandsgateway. It's the biggest scam ever! I have found out that they use different dropshipping platforms like Bdroppy, HandMeTheBag, Stock Firmatti and Romanelli (and for sure others too) If you look on these platforms, they have the exact same products, same sizes but lower prices. Michael wants you to pay 300€ fee for a monthly subsciption, plus 25€ transport fee when he actually dropships the products himself, lying that he has warehouses, sells everything with higher prices from other resellers that have 6-7€ transport fee and the integration with a MUCH LOWER price. Plus he lies that he has marketing materials when he barely has 2-3 stolen pictures. A COMPLETE SCAM!

Tip for consumers:
Do not bother to give them so much money! They do not worth it!

Products used:
Monthly subscription

Thumbnail of user noelw25
1 review
1 helpful vote
September 28th, 2019

I'll keep it short. My business is located in Europe, so I have no issues with BrandsGateway organizing the shipping delivery time and costs. The products are as the company claims them to be, original and not as expensive as I thought they would be before registering. Great offers are constantly at the table, and the extra earnings vary from $4.000-20.000, depending on how much you want to invest. I kind of owe them a lot for helping me financially. Thanks, and keep up the good work!

Tip for consumers:
Don't forget to check out their stock lots and latest offers. There are some pretty cool products available there!

Products used:
Mostly t-shirts, jeans, dresses and jewelry and accessories.

Service
Value
Shipping
Returns
Quality
Thumbnail of user david.wintertradingco
1 review
2 helpful votes
May 14th, 2023

If you are an eBayer this might work for you. But know that most items come with only or two sizes, a lot of which are not populated in US sizes. The discretions are a mess. But not to worry because you can easily wade through ******* products and edit them yourself. This is not a professional company or product.

Tip for consumers:
They are selling overstock and shelf pulls with limited sizes. There product descriptions are unprofessional at best. Not made for real sites were one sells other great fashion. Not worth the price!

Products used:
To many to mention

Service
Value
Quality
Thumbnail of user marquesl1
1 review
7 helpful votes
August 5th, 2019

I have been working with Brandsgateway.com for over 2 years now and never been disappointed with their service and inventory. I always receive my orders within 5-7 business days which is shipped to New York. They manage everything with customs, which is usually headache-free. They offer guidance on what type of inventory I should focus on and are always available for any questions I might have.
Nothing but amazing things to say about this company and I sure hope to continue my partnership with them. Hopefully next year I will make a trip to visit their warehouse in Sweden :) Thank you to the team of Brandsgateway. Keep up the great work!

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From the business

BrandsGateway works as B2B clothing distributor, aiming to provide an insightful experience to our clients. Located in Europe, we offer a large selection of wholesale fashion clothing. There are thousands of branded women’s and men’s clothing in our stock, updated regularly. Registering on our site will give you exclusive access to our inventory, where you can freely browse the latest clothes from the best clothing brands worldwide. Use your physical or online store to sell clothes, buy wholesale at dropdown prices, and earn large profit margins. Let BrandsGateway become your exclusive supplier of branded clothes and accessories.

Company Representative

Thumbnail of user michaelt717
Michael T.
Typically responds within 2 days

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