• Brass Tap

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Overview

Brass Tap has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Brass Tap ranks 7th among Beer sites.

How would you rate Brass Tap?
Top Critical Review

“STAY AWAY: Unfriendly and indifferent of customers with unique needs”

Kris S.
5/25/19

Unfriendly, apathetic Staff and policies. I was meeting friends after a long day at a competition and I was tired and hungry. I rode a bicycle 8 miles to the location. I ordered a meal, which was prepared in a reasonable time but served with no utensils, I had to get up and go to the bar and ask the waitress for a fork/knife and return to seating. After 5 minutes of staring at the food, and still no fork or knife, I got up again, went to the bar and found a mug with plastic forks and knives. The food was okay. However, I have a condition that after eating I can feel drowsy for half an hour. After finishing, I close my eyes and listened to the activity in the room. I was there for 10 or so minutes, always upright on the bench. The same waitress that served me was directed by the manager to rouse me because the manager thought I was drunk. All I had was water and coffee that day and the waitress that served me did not bother. I got up, gather my stuff and left. I'm never going back until the staff is replaced and warning friends away from the Brass Tap. From other reviews about the Brass Tap, this conduct is not unexpected.

Reviews (1)

Rating

Timeframe

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Thumbnail of user kriss91
33 reviews
104 helpful votes
May 25th, 2019

Unfriendly, apathetic Staff and policies. I was meeting friends after a long day at a competition and I was tired and hungry. I rode a bicycle 8 miles to the location. I ordered a meal, which was prepared in a reasonable time but served with no utensils, I had to get up and go to the bar and ask the waitress for a fork/knife and return to seating. After 5 minutes of staring at the food, and still no fork or knife, I got up again, went to the bar and found a mug with plastic forks and knives. The food was okay. However, I have a condition that after eating I can feel drowsy for half an hour. After finishing, I close my eyes and listened to the activity in the room. I was there for 10 or so minutes, always upright on the bench. The same waitress that served me was directed by the manager to rouse me because the manager thought I was drunk. All I had was water and coffee that day and the waitress that served me did not bother. I got up, gather my stuff and left. I'm never going back until the staff is replaced and warning friends away from the Brass Tap. From other reviews about the Brass Tap, this conduct is not unexpected.

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