• Cap Thatt

Overview

Cap Thatt has a rating of 3.3 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. Cap Thatt ranks 520th among Men's Clothing sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
1
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How would you rate Cap Thatt?

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user robertg2182
1 review
0 helpful votes
January 29th, 2021

Purchase item a month ago and never heard back from company. I ask for receipt, nothing was sent or emailed to me or response on receipt. Sent emails, tried their phone lines, nothing. They area also a company they represents themselves as a US based company, they are not...

Online Banking Alert:
Debit Card Transaction outside the 50 states (U. S)

STAY AWAY FROM THIS COMPANY

Tip for consumers:
STAY AWAY......FRAUD

Products used:
Man briefcase - man bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewp1009
1 review
3 helpful votes
April 11th, 2020

I ordered a Leif Neilson sweater in January and received the sweater 2 months later. The size I ordered was a medium and I was sent an XL. In addition, the product that was sent to me was mailed from China and was a counterfeit Leif Neilson sweater (didn't have the tag, identifying patch on the pocket, buttons were cheap, and the yarn was very thin and poor quality). The company tells you that you can track the progress of your order by logging to your account; however, there is no login section on their webpage and they will tell you as much if you inquire about it. They never made my tracking information known to me, and they did not send any update during the 2 month period to let me know what the status of my item and order was(as in letting me know it shipped or that there was a delay because the item was not in stock, etc.). If you try calling the number on their webpage, you get a message saying that the number is no longer in service so the only way to communicate with anyone is to email the *******@capthatt.com.

I did not want the two sizes too big counterfeit item they sent me and e-mailed them regarding a full refund and have not heard anything back from them. At this point, everything about the company screams scam and I could not recommend that anyone use this to order clothing of any variety. The counterfeit is not even a good pass at the original item. I'm super frustrated and disappointed in the experience as well as the fact that I'm eating the loss on this item because nobody will get back to me about the return and refund. I would happily update my review if they got back to me and resolved this issue.

I have also included a picture of the advertised product, confirmation of purchase e-mail to verify that this was purchased through capthatt, the received product, the product in package (XL sticker) with envelope and tracking number and Chinese carrier info, and confirmation e-mail that gave a tracking number that matches the packaging.

Thumbnail of user callumd20
2 reviews
0 helpful votes
December 20th, 2020

Love my watch! The leather has a unique look, it's just so stylish. I will buy from Capthatt again - soon.

Thumbnail of user aprilw217
1 review
0 helpful votes
January 14th, 2021

I bought boots for my son for Christmas. They were due to be delivered on the 16th. Here we are on 1/14/21 - no boots, no response to my emails, no one answering phones. I was charged for the boots on the date of purchase, but almost two months later, nothing has been received - not even an email!

Tip for consumers:
Do not shop at this store. They charged me but never sent the merchandise or answered emails or phone calls!

Service
Value
Shipping
Returns
Quality
Thumbnail of user celindam4
1 review
0 helpful votes
July 22nd, 2021

I ordered over a month ago and still haven't received my order. I have left multiple emails and never received a reply. I just wanted a refund and still nothing

Thumbnail of user jenkinsc6
2 reviews
1 helpful vote
December 18th, 2020

Pure class! I could carry my laptop and other documents and still look classy, without feeling bogged down like I would with a traditional looking laptop bags. The Leather Laptop Messenger Bag is really a unique and eyecatching - have had loads of compliments. Also, the love the color cos' it blends with any outfit. Worth the money!

Thumbnail of user joshuap267
2 reviews
0 helpful votes
November 22nd, 2020

The Polare Mens Handcrafted Real Leather Vintage Laptop Backpack Shoulder Bag is a very unique antique. I've been loving it ever since the arrival. It gives the pure class on my style. If you love stylish stuff, you would try this

Tip for consumers:
Very easy to navigate Ui, shipping took a while.

Products used:
The product I paid for

Service
Value
Shipping
Returns
Quality
Thumbnail of user conyardg
3 reviews
0 helpful votes
November 22nd, 2020

I wanted to change up my wardrobe, i was confused on options to pick, but capthatt has an option to discover clothing and accessories. I was able to purchase a quality few which has since arrived, Thew customer service was very professional as they guided me through some processes. I would buy again soon.

Thumbnail of user meld36
2 reviews
2 helpful votes
September 5th, 2018

Long story short, I was looking for a gift for a male relative of mine who is young, trendy and very much into his music. Rather than enduring the scowls that come with giving a "naff gift" I headed on to Capthatt and got some very stylish men's bracelets and a couple of slim fit shirts. There were smiles all round - for once!

Thumbnail of user mirad3
1 review
0 helpful votes
April 24th, 2019

Yeah, this is one I feel a little bad about... but not really :)! I bought a waterproof laptop bag for my cousin from Capthatt and loved it so much I ended up keeping it for myself. The bag is unisex looking, and is handy for when I'm between classes.

I will be getting a new laptop bag for my cousin soon though... so it's all good.

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