• Classicvwgastonia

Overview

Classicvwgastonia.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Classicvwgastonia?

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user kevins419
6 reviews
13 helpful votes
March 5th, 2023

On 2/27/2023 I visited Classic VW of Gastonia, Gastonia,NC, a VW dealership. I visited for the purpose of test driving a vehicle. The vehicle was in stock. After approximately 30 minutes of exchanging needed info I was met with a Sales Mgr. Who presented me a statement requiring my signature to commit to purchasing the car ( prior to test driving it). The statement presented a marked up price of ~$51,400 ( on a car which has an MSRP of ~$39k). The difference between invoice and MSRP also reflects a difference of approximately $1500 to $2000.So that would be added to the ~$12k markup. After questioning this info I was then abruptly asked to leave "I will show you the door". This was my second visit to this dealer- the first time resulted in a "Internet Mgr." who twice assured me that the car in stock was an XYZ version and included an automatic transmission. I drive 1/2 hour to find a stick shift version. At that time the GM was apologetic and assured me he would follow up when a suitable version arrived ( No one ever did). When I questioned the same Sales Mgr. For his name he refused to identify himself. BTW- this is coming from a customer who has owned 3 prior VWs and 3 prior Audis and which was discussed with the dealer salesperson and Manager. The VW of America HQ located in Herndon VA was notified of my experience and will investigate. There was no profanity or shouting and the audacity of a "Sales Mgr." to ask someone to leave when they question unscrupulous sales practices, to refuse to identify themselves by name, to treat a long term VW/Audi customer so callously speaks volumes of the unprofessionalism of this dealership. I simply wanted to test drive the vehicle. Take your business and money elsewhere. STAY AWAY from this VW dealership.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Classicvwgastonia?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Classicvwgastonia?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business