• CompleteCase.com

CompleteCase.com

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Overview

CompleteCase.com has a rating of 3.71 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CompleteCase.com most frequently mention online service. CompleteCase.com ranks 5th among Divorce sites.

  • Service
    11
  • Value
    11
  • Shipping
    8
  • Returns
    10
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate CompleteCase.com?
Top Positive Review

“Excellent”

Ronald M.
10/24/20

Convenient application with excellent customer care! It is a nice online service that saved me time and money. I recommend it if you want to get through your divorce preparation quickly.

Top Critical Review

“These people Thief my money for a service not rendered in any way or form. This”

Carlene F.
7/11/23

I asked complete case to immediately cancel my account and refund my money they totally disregarded my request and charged me for a service that was not rendered in any way or form. I continue to contact them and was told I got a refund from them so requested information about a refund they said they sent…. Lie Lie Lie they did not send as it's not in the bank account information about it. The banker searched all records. I have all the emails stating I requested the immediate cancellation. These are THIEVES! Refund me my Money!

Reviews (28)

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Other

Thumbnail of user ronaldm592
2 reviews
0 helpful votes
October 24th, 2020

Convenient application with excellent customer care! It is a nice online service that saved me time and money. I recommend it if you want to get through your divorce preparation quickly.

Thumbnail of user kayemarve10
1 review
2 helpful votes
July 11th, 2023

I asked complete case to immediately cancel my account and refund my money they totally disregarded my request and charged me for a service that was not rendered in any way or form. I continue to contact them and was told I got a refund from them so requested information about a refund they said they sent…. Lie Lie Lie they did not send as it's not in the bank account information about it. The banker searched all records. I have all the emails stating I requested the immediate cancellation. These are THIEVES! Refund me my Money!

Tip for consumers:
I did not receive any refund there is no receipt of it or any records of it my bank. My account is overdrawn because of this and I’m so upset about this. I have never had my account been overdrawn yet !

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Thumbnail of user eileenc211
1 review
0 helpful votes
March 8th, 2021

The court accepted all of my paperwork on the first try without any issues. Very friendly service, helpful instructions, and high-quality ready-made documents.

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Thumbnail of user junev28
3 reviews
16 helpful votes
February 18th, 2021

A wonderful service that I can now confidently recommend to my friends and colleagues when needed. Of course, divorce is not the most pleasant thing that can happen in life. But with the help of this site, you can solve the paperwork problem quickly, efficiently, and inexpensively.

Thumbnail of user gloriac304
2 reviews
0 helpful votes
February 21st, 2021

This app deserves its high ratings. I tried it, and I think that other users, like me, appreciated the very friendly service, helpful instructions, and high-quality ready-made documents.

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Thumbnail of user crystalf252
1 review
1 helpful vote
May 18th, 2022

This company is a complete fraud. I paid over 300 dollars and 50 dollars shipping almost 2 months ago. I have received no documents. No notifications nothing. Customer service gives you the run around, and they declined a refund. Now i have do all the leg work and try to dispute it with my credit card company. NEVER TRUST THIS COMPANY.

Thumbnail of user samueln74
1 review
0 helpful votes
July 31st, 2020

Despite the low price, which made me a little hesitant at the beginning, the service was amazingly professional and quick. I appreciated the speed of response from customer support.

Thumbnail of user francescas49
3 reviews
0 helpful votes
February 12th, 2021

This online service provides many advantages, but the main thing is your freedom of choice and action. When you hire a divorce lawyer, you kind of unknowingly subscribe to all of their guidelines and try to follow the recommendations. If you are ready to run your case on your own, then an online service is the best option.

Thumbnail of user nancyp1102
2 reviews
0 helpful votes
February 16th, 2021

I appreciated the work of this online service. It was truly invaluable during such a difficult period of life for me. The service turned out to be very easy to use. I managed to arrange all the necessary papers all in one sitting.

Thumbnail of user dorothye90
9 reviews
3 helpful votes
February 8th, 2021

Very comfortable! I tried this online service and appreciated the obvious benefits. I hoped for the ability to quickly and painlessly file a petition for an uncontested divorce without the help of lawyers, and that's exactly what I got.

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Thumbnail of user stephena1185
1 review
1 helpful vote
January 24th, 2023
Verified purchase

I highly discourage anyone from using Complete Case. Their service is incredibly slow and unreliable. Despite being told it would take 7-15 business days to receive paperwork back from the courts, it ended up taking over 30 business days. When I asked for an explanation, I was told they were busy. To make matters worse, they addressed my spouse's paperwork to the wrong person, causing further delays and added expenses for me to ship the documents to the correct person.

Their email support is ineffective and unhelpful. Any issues I raised were met with generic, copy-pasted responses. I was never able to speak directly with my assigned case worker and when I did manage to speak with a supervisor, they never followed through on their promises to call me back.

I began this process in July 2022 and, due to constant delays on their end, I am still in the process. It has been an absolute nightmare and, on top of everything else, they charge a monthly fee for their painfully slow service. Save yourself the added stress and look elsewhere for assistance.

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Thumbnail of user joyag1
4 reviews
1 helpful vote
October 20th, 2020

Excellent service for specific tasks. It helped me a lot at a critical moment when it was necessary to prepare documents very quickly.

Thumbnail of user leahm212
1 review
0 helpful votes
November 2nd, 2020

This is a great web application for people who value their time. The whole process of preparing the documents for divorce took even less time than I expected.

Thumbnail of user lenac59
1 review
0 helpful votes
October 28th, 2020

The service perfectly fulfilled all the necessary functions. I am glad that I was able to do all the paperwork remotely and independently, without much effort.

Thumbnail of user margaretp522
4 reviews
0 helpful votes
February 17th, 2021

I found the application easy to work with. It didn't take long to fill out the forms, and the documents required for the petition were generated automatically, so it's very convenient and fast enough.

Thumbnail of user darrickj12
1 review
0 helpful votes
October 30th, 2020

I choose this website because it sounded perfect for my divorce case. Everything I needed, I got rather quickly. No complaints!

Thumbnail of user edwardn135
1 review
1 helpful vote
February 17th, 2021
Verified purchase

I subscribed and within 10 minutes my phone started ringing. I did not answer. The following day, they called my cell phone at work 8 additional times. I did not answer, and, they left no message as to the nature of their calls. I received e-mails which only boasted additional services available for additional cost. I logged in and inputted my information. My Wife logged in and inputted her information. The first print of papers had all of our paperwork jumbled and completely unusable. I tried my best to correct, however, at this point I completely lost my trust in the whole deal. I did a little more research, and found TURBO COURT did EXACTLY the same service for $10.50 and $20 for on line filing. I promptly cancelled my account with COMPLETE CASE. A month goes by, and I see that COMPLETE CASE is continuing to charge me a monthly fee. Keep in mind, the incessant phone calls continued. I ended up having to block their phone number to stop the harassment. A complaint letter resulted in only a refund of the additional monthly fund, however, they would only refund my initial $299 if I tried to file their paper work and it was rejected by the courts. HUGE waste of time for me. DO NOT USE THIS SERVICE. THIS IS A MASSIVE SCAM!

Products used:
Turbo Court

Thumbnail of user noahh93
1 review
0 helpful votes
November 2nd, 2020

The most difficult thing in the preparatory process for divorce for me was communication with my spouse. As for the bureaucratic part, this online service helped me a lot. I didn't even have to hire a lawyer for my case.

Thumbnail of user olivere25
1 review
0 helpful votes
October 26th, 2020

I used this application and was pleased with the result. All paperwork is done quickly and at a high level.

Thumbnail of user netty30ish
1 review
0 helpful votes
December 13th, 2023

A big rip off, go to court house and get free forms, that are not outdated. I fill out all the forms go to count house to find out the form I paid for were no good. 299 big waste of money

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Thumbnail of user tarar201
2 reviews
0 helpful votes
February 25th, 2021

The online service worked great for me. The court accepted all the documents on the first try without any issues or delays.

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Thumbnail of user joshs783
1 review
1 helpful vote
December 6th, 2023
• Updated review

I filed and gave them the info they wanted. I was charged on my card several times and still nothing has happened. I'm still legally married. They want more money in order to continue the process. I had to get rid of my card because they kept trying to charge a monthly fee.

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Frauds
November 27th, 2022
• Previous review

I payed but never got anything. When i asked for a refund they said they have no info of my payment. I info regarding different payments to them but they wanna lie to me. I DO NOT RECCOMEND this company.
I will stick to my statement until I get a divorce or they refund me.

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Thumbnail of user cindyg385
1 review
0 helpful votes
February 20th, 2021

I came to this site because of an ad I saw, and I'm glad I did. It's an excellent, high-quality service at a fair price.

Thumbnail of user laurent240
2 reviews
0 helpful votes
February 16th, 2021

I like the simple and intuitive website interface. I only spent about half an hour on a leisurely survey. I answered the questions, and based on the results, received all the papers I needed for the court.

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Thumbnail of user anonymousa1505
1 review
0 helpful votes
August 17th, 2022

This is a complete waste of time and money. It's now a year later and my "non contested divorce" is still in process due to all of the issues with the paperwork. Not because I filled out any answers wrong but because their paperwork doesn't seem to be specific to certain states. First off I wasted a huge chunk of time and money completing their divorce education courses that my state didn't accept and I then had to re-do and re-pay for through the state. Then the judge refused to sign off of our final divorce paperwork because there was a document missing. When I asked for the document from complete case customer support they just resent me all of the paperwork Id already received. Long story short the document wasn't In there and I had to re-fill out everything through my state's website. As a customer if I'm paying $400 for them to fill out my paperwork for me Id think they would include all of the necessary paperwork. But no. This was a huge waste of money and time. Use a different service or fill it out through your states website

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