• CyberPower UK

CyberPower UK

Overview

CyberPower UK has a rating of 3.17 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. CyberPower UK ranks 92nd among Gaming PC sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate CyberPower UK?
Top Positive Review

“Top tier PC Builders.”

Jack W.
2/1/23

I've bought two pcs from Cyberpower UK and both have worked absolutely great,staff are super helpful and friendly and are always happy to assist with any queries or issues you may have,100% recommend

Top Critical Review

“Dead on arrival”

Ben V.
6/18/23

£5000 pc setup dead on arrival. I'm waiting for their support to get back to me bu it's just incredible that an expensive custom build can be allowed to be sent out like this. I'll update the review once I've dealt with their support, but right now I'm understandably really annoyed.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user jackw1178
1 review
0 helpful votes
February 1st, 2023
Verified purchase

I've bought two pcs from Cyberpower UK and both have worked absolutely great,staff are super helpful and friendly and are always happy to assist with any queries or issues you may have,100% recommend

Products used:
Bought a full custom built pc with a 3090 suprim,ryzen 9 5900x and a msi meg x570 ace motherboard.

Thumbnail of user benv540
1 review
1 helpful vote
June 18th, 2023
Verified purchase

£5000 pc setup dead on arrival. I'm waiting for their support to get back to me bu it's just incredible that an expensive custom build can be allowed to be sent out like this. I'll update the review once I've dealt with their support, but right now I'm understandably really annoyed.

Thumbnail of user norahk1
1 review
0 helpful votes
September 26th, 2018

Very nice place at nice location! Happy to use there an services! I will definitely come back again if i have any issue in my system.

Thumbnail of user time
2 reviews
3 helpful votes
May 28th, 2010

This is a genuine computer supplier, based in the UK. Their website is comprehensive and gives plenty of options, and their technical support was top notch. The computer was delivered on time and in perfect condition. As far as I'm concerned, they made the online computer purchase experience about as good as it gets.

Thumbnail of user ioannisa15
3 reviews
5 helpful votes
February 23rd, 2024

£4000 PC full of problems. Lately they sent me a replacement RTX 4090 and surprisingly it was used! When I asked why they told me "it's in our terms to use used or refurbished parts". Now I am just wondering if any part of the PC is brand new

Problematic since day one! Almost a year now every time I reach them for the issues they only make things worse

Nightmare experience, nightmare PC

Tip for consumers:
Wouldn’t recommend

Products used:
I couldn’t use it yet as it’s faulty

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellyc1081
1 review
1 helpful vote
November 10th, 2021
Verified purchase

They take your money no problem but then what turns up isn't what is expected. This is because their website isn't clear and they could help this by being transparent about what is actually included and if extras are being shown in every picture you should get the option to add these otherwise like me people will end up losing their hard earned savings getting something that isn't what they want and then like me you're stuck with. Customer service people need training in understanding of how tough it is in life for some people to be able to get these things as they think it's funny that I'm left with something I didn't want but saved years to get. Disgusted in them in every way.

Tip for consumers:
Question everything before you order. Nothing is clear and obvious. Think twice before ordering as customer care quite simply do not care.

Products used:
PC

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user gg300
G G.
Typically does not respond to reviews

How do I know I can trust these reviews about CyberPower UK?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CyberPower UK?