Ioannis A.

£4000 PC full of problems. Lately they sent me a replacement RTX 4090 and surprisingly it was used! When I asked why they told me "it's in our terms to use used or refurbished parts". Now I am just wondering if any part of the PC is brand new

Problematic since day one! Almost a year now every time I reach them for the issues they only make things worse

Nightmare experience, nightmare PC

Purchased a £4200 system. Overheating all the time. Recently has reached 100 Celsius! Since I don't want to use it as a cooker, I decided to contact them to resolve the issue. It's still in warranty (purchased just 4 months ago)

Initially I didn't want to contact them because I don't trust they can resolve it, because the very first days I had a problem with the BIOS and they didn't know how to resolve it!

Anyway, I requested a box for transport as I didn't have the original box and was afraid to pack it with bubble wraps. They charged me £36 and sent me a broken box inside and outside! Shameless

If something happens to the system or keeps overheating probably we will end up in courts

My worst experience with a retailer so far

Don't ever use this. It's a total scam. Your order will never be delivered and there's no customer support