Diogenistore.gr

I January 2022 I bought a ceramic hob Pyramis from Diogenis store (Thessaloniki) Today (14-th of September 2022) during cooking one part of the hob has broken (without touching it)! We was there 4 adult persons which can sustain my complain! I called Diogenis store and they passed me to Pyramis service. The answer at my email was very short: The glass is broken and has no guarantee! So, 400 euro was in the air! Maybe the quality of Pyramis products is very bad and they know this, avoiding any other problems! Anyway, for the future, I will avoid Pyramis products and Diogenis store, because after they take the money you have no other support from their part! This is how they respect the customer!
Anyway, with their attitude they helped me, because I don't want to hear anymore about Pyramis bad products! And about this "kind" of commerce made by Diogenis store from Thessaloniki! They passed me, avoiding guarantee!
"Thank you" Pyramis and Diogenis store!
Second hand products and second hand shop! And they know very well what kind of quality has Pyramis products! Tha's because they don't want to hear about guarantee! I don't want to hear about you! And really it worse 400 euro to realize what kind of people are and what kind of commerce they are doing!
Avoid them!
P.S.: They tryed to buy me, offering another Pyramis hob at a very low price! How stupid they are thinking that I am, to buy the same bad product again? I don't want Pyramis product anymore! Even for free!