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The Donna Karan Company has a rating of 2.3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. The Donna Karan Company ranks 226th among Designer Clothes sites.
My son bought me a DKNY Cozy Luxe comforter set for Christmas, from TJMaxx. Two months later, it has fallen apart! The two layers of fabric have separated, and you can feel the lining all balled up when you sleep. I am past the return window at the store, I cannot return it there. So I reached out to the Brand and manufacturer at DKNY. Three times, and no response. HORRIBLE customer service. They do not stand my their products. They haven't even responded to ONE email. Nothing. Don't waste your time, OR your money.
Tip for consumers:
Don't waste your time or your money.
Products used:
Comforter set, Cozy Luxe Beige.
I ordered placed an order of over 100 and had to pay for shipping 5 days ago. I only got one message from DKNY so I called them back and they could not find my order number using any of the information I provided. Then the girl on the phone asked me if I was sure I placed the order from DKNY... now that got me worried because I knew I placed it from there and DKNY not being able to find my order was unnerving. A company that charges that much for their clothes should have a better website and be able to track orders placed. If I had not called they would've held my money & not even sent my order out. For their "website malfunction" they provided me with a generous 10% discount... Oh yeah and they are still holding my money.
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Official Site and Online Store of Donna Karan. Shop the latest collections from Donna Karan and DKNY. Free shipping on US orders of $50+
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