• EpicToon

Overview

EpicToon has a rating of 1.53 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. EpicToon ranks 21st among Virtual Gold sites.

  • Value
    1
How would you rate EpicToon?
Top Positive Review

“Ordered from them since they were called IGE”

Alex D.
1/1/17

I've used them foir years since they were originally called IGE for WoW and FF11. The only caveat is that if you ordered a large amount of currency then it takes them time to fulfill the order. Its a pity they aren't in business anymore.

Top Critical Review

“Buyer's Beware.”

Anthony D.
2/26/15

I actually wish i had found this site BEFORE placing an order with these "people" same reply as everyone else. Delivery within 24 to 48 hrs. Well it's been two days and counting now. Going to send the link to this page plus another complaint to tech support. Forget customer service as they won't answer you. My advice is go to some other site and NEVER Epictoon. And WARN everyone you know to boycott this site.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user anthonyd41
1 review
2 helpful votes
February 26th, 2015

I actually wish i had found this site BEFORE placing an order with these "people" same reply as everyone else. Delivery within 24 to 48 hrs. Well it's been two days and counting now. Going to send the link to this page plus another complaint to tech support. Forget customer service as they won't answer you. My advice is go to some other site and NEVER Epictoon. And WARN everyone you know to boycott this site.

Thumbnail of user lisar84
1 review
1 helpful vote
August 4th, 2015

Put in a order on July 17th never heard back from them. Do not use them they are crooks, YEAH buyer beware.

Thumbnail of user khenga
1 review
1 helpful vote
January 4th, 2016

I bought WOW 50 k of gold from them, and after 6 days, there are still no gold delivered. Never buy from them. I am going to raise a dispute with my credit card company.

Thumbnail of user alexd117
1 review
1 helpful vote
January 1st, 2017

I've used them foir years since they were originally called IGE for WoW and FF11.

The only caveat is that if you ordered a large amount of currency then it takes them time to fulfill the order.

Its a pity they aren't in business anymore.

Service
Value
Quality
Thumbnail of user jamesl126
1 review
2 helpful votes
June 10th, 2015

Do NOT buy from Epictoon. Ever! Seriously, if you have the desire to do so, take $20 cash out of your wallet, wipe your@$$ with it, because that's about all you will get for your money...$hit.

I paid $19 on 5/21/2015 for a meager 40k WoW gold. As of 6/10/2015 I am STILL no closer to seeing it that I was 21 days ago! I got an email confirmation of delivery but no gold was there at all, them am told they will work to get my order together. Which is it?! You either had it or you didn't! Filing fraud charges against Epictoon with my credit card company. They had numerous chances to fix this and chose not to.

Thumbnail of user markr107
1 review
1 helpful vote
February 10th, 2015

I purchased gold from EpicToon on Jan 27th. Today is Feb 10th. I have written them many times attempting to get a delivery time or refund. They only responded one time and would not refund my money or give me an estimated delivery date. I have turned the thing over to Paypal to attempt to get a refund. DO NOT use this company. IGE used to be a great place but not sure what happened when this went over to EpicToon.

Thumbnail of user mikeym4
1 review
1 helpful vote
February 23rd, 2015

Horrible service. Seven days now still no gold, or refund. I have submit a claim against them so we will see what happens. No communication other than the 2 times they claim to need more time. Just do yourself a favor and STAY AWAY FROM THESE FRAUD CROOKS!

Thumbnail of user keithw36
2 reviews
1 helpful vote
February 3rd, 2015

Was guaranteed delivery of a measly 40k in 24 hours or less. It is now day 6. They never responded to my questions. Only when I demanded a refund through PayPal did they respond to me begging for more time. I told them again and they said please more time. Bunch of crooks.

Thumbnail of user jasons162
1 review
0 helpful votes
December 23rd, 2015

If you give them your money, it's gone. Forever. This site is a 100% scam. You will never receive what you ordered and they will never respond to your threats.

Thumbnail of user larsm11
1 review
0 helpful votes
August 9th, 2015

2 months, no gold, no refund, no reply from them.
Dont use this piece of crap site!

Thumbnail of user galathird
1 review
4 helpful votes
July 7th, 2014

Fail service. Fail communication. Fail promises. Fail across the board. "Very Fast" turns into 1-24 hours. Which then turns into 24-28 hours. Which then turns into "As son as possible." And that's IF you badger them to death to get a response. They will NOT deliver as promised. Take your money elsewhere. And if you make the mistake of ordering from them... do NOT expect them to abide by their promise to refund your money "No Questions Asked" when they fail to meet deadline after deadline and you finally decide you've just had enough.

Thumbnail of user chris5100
2 reviews
6 helpful votes
June 11th, 2015

DONT buy anything from them. Thieves!

Thumbnail of user bills189
1 review
0 helpful votes
August 22nd, 2016

Scammers, they have an "F" with the Better Business Bureau! If you buy anything through Epictoon, do not expect it to be delivered. They will take your money and run. Basically, if you use them - you've been warned so if you want to be a wasteful idiot and throw your cash down the toilet - go ahead. When you place an order and when they say it was delivered and you complain it wasn't, then they ignore you - that's when you know you've been "had". I've communicated with them about a half dozen times via email, same number of times directly in their customer service portal, even opened a PayPal dispute AND a BBB complaint with the Arizona BBB (oh, by the way, they are NOT BBB accredited - which I should have taken as a red flag but I didn't sadly). If you have your money taken and never receive your order, here's their BBB profile and complaint filing portal - http://www.bbb.org/phoenix/business-reviews/games-and-supplies/epictoon-in-scottsdale-az*******417

The Arizona address isn't their HQ btw, they are really an overseas-based operation. With many of their "employees" operating from China, Vietnam, Malaysia, and Indonesia.

Thumbnail of user andreyr
2 reviews
5 helpful votes
July 23rd, 2013

If you come to this site because you are not satisfied by IGE.COM - leave it. This seem to be just another UI for the same band of crooks. When recently IGE started to delay deliveries for weeks and then monthes I've tried this one - and after couple of weeks waiting I've got a small delivery from it AND the small delivery from IGE.com at excatly same time (of confirmation email sent). So, this is just another frontend, same teachers on backend.

Thumbnail of user mystern
2 reviews
3 helpful votes
March 6th, 2016

I ordered 4m for ffxiv and was emailed within 10 minutes asking how I wanted my $#*! delivered. I chose mail system, 15 minutes went by and I had 4x 1m Gil messages in my ingame mail. Finding the flipping' moogle in ul'dah was more annoying than IGE/EpicToon. I've been a HAPPY IGE/EpicToon customer for 6-7 years. Contact chat if you have issues, or inquire about stocks on your server BEFORE ordering. Not that I did, but in over $1k worth of orders in my time in ffxi(v), they're the only ones I trust.

Some clown's going to say this review was bought or some BS like that but I wrote it specifically because there are NO good reviews here and they've never done wrong by me.

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