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Bill S.

Contributor Level

Total Points
80

1 Review by Bill

  • EpicToon

8/22/16

Scammers, they have an "F" with the Better Business Bureau! If you buy anything through Epictoon, do not expect it to be delivered. They will take your money and run. Basically, if you use them - you've been warned so if you want to be a wasteful idiot and throw your cash down the toilet - go ahead. When you place an order and when they say it was delivered and you complain it wasn't, then they ignore you - that's when you know you've been "had". I've communicated with them about a half dozen times via email, same number of times directly in their customer service portal, even opened a PayPal dispute AND a BBB complaint with the Arizona BBB (oh, by the way, they are NOT BBB accredited - which I should have taken as a red flag but I didn't sadly). If you have your money taken and never receive your order, here's their BBB profile and complaint filing portal - http://www.bbb.org/phoenix/business-reviews/games-and-supplies/epictoon-in-scottsdale-az*******417

The Arizona address isn't their HQ btw, they are really an overseas-based operation. With many of their "employees" operating from China, Vietnam, Malaysia, and Indonesia.

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