The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
I strongly suspect this is a bait-and-switch. Tempting me with a low rate when in actuality the rate will be MUCH higgher.
Just wish people would not start calling when all that I am doing is seeing if it applies to me
I don't want a phone call. Just post available rates online.
All I have done is put in my information so how do you expect me to rate you you've done nothing g for me so fa
Leads you to think it's a government program sn it's not!
The advertising is false advertising. It was advertised as a special government buyout or financial help to help pay off your mortgage. It's nothing of the sort. It's a refinance opportunity and doesn't involve any government program what-so-ever. I absolutely hate being lied to to sucker me into some lying bull$#*!! How can I trust anyone and/or any business who lies and/or lies to consumers to bring them to their bill$#*!?! Pathetic and you may go $#*! your self and then after completion go $#*! your mother!
You falsely claimed to tell me if I qualified for a government benefit to reduce my mortgage if I provided personal information. Did you just commit a crime?
Not interested in sharing at this time. Please accept my decision.
It good oh yes very good I love seeing it on TV this morning and I just decided I would try that I really thought it was a scam or not I hope it's not but you know how people and I'm already now some people are really scaring me anyway I want to say I just thank you all and I hope this is not a scam scam if not God bless you all
Excellent/most professional unique process! Thanks!
I don't want to be inundated with phone calls just get the info first but this fetcharate process did not allow me that.
It all is good so far I hope that the lenders will help me get a new home. I own the home I live in now I owe nothing on it. But it needs a lot of work.it would be great to get a new home.
Cautiously optimistic. Concerned I will be disappointed.
Can I go back in to finish filling in the form?
[
Forms are very easy to use, Generally they are very intuitive
Great opportunity if I can lower my 4.99 interest rate
Thank you como siempre te he llamado y me has preguntado por la calle de tu hermana que no me has llamado y me has mandado el teléfono del correo que me ha mandado un correo a mi correo para ver qué te pasa a ver qué tal
Easy instructions. I'm just curious, not in need now.
I thought I would get the information i needed without someone calling me. I dont want anyone calling me.
When I see u sending me to lenders to borrow from it makes me wonder if this is really a government program If there is a chance this is only a refinance with out the government program saving me 350 a month I am not interested And if this was just a gimmick to do reference please don't contact me I am a very busy person and not interested at this time