• US Realty Records

US Realty Records

Overview

US Realty Records has a rating of 3.65 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes, and reasonable price. US Realty Records ranks 5th among Real Estate Other sites.

  • Service
    23

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 70%
Positive
7
Neutral
0
Negative
3
10
See all photos

What reviewers want you to know

Positive highlights

  • UsRealty Records is easy to use and has detailed information I need to protest property taxes.
  • Was looking for square footage of house and got all kinds of info I didn't know about.

Critical highlights

  • You think you are signing up a single report for $0.95 or $1.95 before giving them your credit card number.
  • I got a report from us realty, I thought it was supposed to be less th a n 2.00.
How would you rate US Realty Records?
Top Positive Review

“Good”

Esperanza V.
3/12/24

I liked the Report, but I did nor find what I was looking for. I need the value of my house when it was built.

Top Critical Review

“Charged me 19.95 without my authorizing”

Robin R.
1/23/24

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Reviews (1,382)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (27) property taxes (10) square footage (9) web site (9) report (313) information (358) property value (11) customer service (8) owners name (7) great service (7) email address (5) market value (5)
Thumbnail of user khristalmcmillion
1 review
0 helpful votes
March 23rd, 2024

Needed a report for a home and home owner info and got it quick! Barely over $1! I recommend this site for anyone needing a quick, cheap home report!

Service
Value
Quality
Thumbnail of user brandong253
1 review
1 helpful vote
February 24th, 2021

I was looking for tax information and found what I needed for a very reasonable price, but the next day I was charge a premium membership. I tried to email for support, but the email on the website doesn't exist (it got kicked back to me twice) and when I called on the phone the person was nearly impossible to hear and didn't listen to my issues. I believe I cancelled the subscription but I'm not positive as the person on the phone didn't listen to my issues despite several attempts and was unclear on what he was doing with the account.

All I wanted was a cancellation of the premium membership and a refund of the $20 and it felt like I was getting pushed off the phone the whole time.

I won't ever do work with this company again! I'll be reporting them on my credit card as well and stopping all payments to them.

Tip for consumers:
Read through everything a couple of times, or just find a different website to use

Products used:
Single Basic Report

Service
Value
Quality
Thumbnail of user susani223
1 review
0 helpful votes
December 14th, 2019

Yes, helped me out a lot. It was very inexpensive to get that information and I got what I needed for taxes.

Thumbnail of user rossrobin75
1 review
0 helpful votes
January 23rd, 2024

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Thumbnail of user stevenc2530
1 review
0 helpful votes
June 18th, 2023

Charges $1.25 for the same information you can get out of Google for free. Wants $20/month for "as much information as possible" but offers no insight as to what that might be. SCAM.

Service
Value
Quality
Thumbnail of user ericm848
1 review
14 helpful votes
July 23rd, 2020

Looked up my own home to see what details are listed in this website's report. There was 1 inaccuracy pertaining to the number of bathrooms in my home. The report says 2 but it's actually 2.5 bathrooms, which is very different from just 2 baths when a real estate appraiser goes through. Also, police and school districts are not listed correctly. So the report is kind of "whatever." Im not too upset as it only cost $0.95- but I imagine it being a matter of principle for others to get a better and more accurate report regardless of the cost. Try another site before using this one, unless you want to pay a $1 to find out the square footage of your home's living space :)

Thumbnail of user codym267
2 reviews
3 helpful votes
March 12th, 2022

I got the same unauthorized charge for about $20, or an attempt at least, as the decoy card I put on file had a balance of less than $10 ;) They wouldn't help via email until I quit swearing, but even after I addressed the fraud crap, they mocked my language and it went back and forth. I definitely recommend against usage of this site. I'm surprised they're even still allowed to charge cards; aren't there regulations?!

Tip for consumers:
Don't.

Products used:
none.

Service
Value
Quality
Thumbnail of user ramseye4
1 review
0 helpful votes
February 13th, 2022

It would be nice if they make the report early on, so the user won't look surprised. I will use this website again and again to help me find whatever i am looking for.

Products used:
I don't hav the proof of puchase handy to load it with my review, Sorry, Ramsey Kheshen

Thumbnail of user angelak271
1 review
0 helpful votes
January 25th, 2020

I will try back again, I'm not exactly sure whether it helps me or not right now, but I will try to do some other digging on a few other places on the web... but i think I like what you have here. Thank you, Angie

Thumbnail of user eileenm24
1 review
15 helpful votes
November 20th, 2016
Verified purchase

After paying your $1.50 - they redirect you to a page to sign up for a monthly subscription for 29.99 per month. There is a button on the very bottom in non-attention grabbing color of grey - where you can proceed with the original basic report without getting snared into a subscription.
There are more complete reports available online that I found that has more detail offered.
Stay away from this one, they do not offer anything that is even worth the $1.50.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Eileen! We apologize for any difficulties you may have had in the payment process. The subscription offering is an option you may accept or decline at the time of payment. If you have anymore concerns or questions we would be happy to help you at help@usrealtyrecords.com. Thanks, all the best!

Thumbnail of user sangl31
2 reviews
0 helpful votes
March 28th, 2023

I wanted to check my property status and try this site with $1.5 but it is not worth to do it.
It shows just my 13 year old record that is about I purchased this property 13 years ago.
It doesn't show any deed change after the initial deed change.
I have around 4 times mortgage changed but it doesn't appear at all.
Even $1 is not worth for the report.

Service
Value
Quality
Thumbnail of user laurag2345
1 review
0 helpful votes
December 21st, 2023

I had queries and concern
There has been a recent death in the family
I now have facts and information I was seeking.

Tip for consumers:
The information was clear and concise without any surprise additional fees

Products used:
Basic report

Thumbnail of user 1000padmanabhan
1 review
0 helpful votes
December 7th, 2023

I saw all information pertaining to the condominium, that I own.

My Legal Name is Annappoorani Padmanabhan and my husband's name is Sundaram Padmanabhan.

Tip for consumers:
I Registered with Realty Records.

Products used:
Nothing

Thumbnail of user lindab1901
1 review
0 helpful votes
May 7th, 2020

I should have known that there would be a lag in the information provided. The tax numbers were from 2018, too long ago to help me.

It is a shame since the information provided was good and could have been useful if only it was current.

Thumbnail of user jenniferm4346
2 reviews
0 helpful votes
September 9th, 2023

This was a very user friendly website. Paid a $1.25 to check to make sure the owner of a property was the person who's property I was wanting to rent. Very quick and easy.

Products used:
The $1.25 basic service which gives you the basic information on a property. The owner, address, etc.

Service
Value
Quality
Thumbnail of user patriciab2302
1 review
1 helpful vote
April 17th, 2021

While its not much, there is a trap. They have you go through all the info, including giving your credit card number, then they tell you to pay for the service! It should be said right up front.

Tip for consumers:
it asks for payment AFTER you give your CC number.

Products used:
look up owner of property

Service
Value
Quality
Thumbnail of user susanl613
1 review
0 helpful votes
September 1st, 2019

It gave me information that I hadn't expected. Good info to have. It was generated pretty fast which is a plus. I would recommend them to anyone who is looking for information on any certain property. I like the fact they gave me a map as well.

Thumbnail of user randallm251
1 review
0 helpful votes
February 21st, 2022

Very detailed. Better than I expected. I will definitely use the information when I'm ready to make a financial move.

Thumbnail of user luist73
1 review
1 helpful vote
March 23rd, 2020

It was not hard I was able to do it myself with the instruction given to me on the site, thank you. And I should be able to do it again in the future.

Thumbnail of user johng4742
1 review
0 helpful votes
March 17th, 2022

I was pleased with the quick access to my property information and it's completeness and ease of payment. Thank you.

Thumbnail of user meharit
1 review
0 helpful votes
September 9th, 2019

St. Michael Eritrean orthodox church interested to bye the place.to use it for church purposes for Sunday school kids

Tip for consumers:
St. Michael Eritrea Orthodox Church

Products used:
Visa

Value
Thumbnail of user jeanp203
1 review
0 helpful votes
December 14th, 2019

Thank you so much for making this site available for the community. One reason I search for that is because I want to know the square footage of that house if I want to wire it.

Thumbnail of user virginiah102
1 review
1 helpful vote
January 29th, 2019

I was interested in this property and wanted more information. It was quick and helpful and easily accessed. I am planning to protest my taxes and will probably do the research needed by using this service.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Virginia,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user mirnac3
1 review
0 helpful votes
December 7th, 2019

Just needed more information about a house they were renting to make sure it was the right owners and i wasn't being scamed and it really helped me alot

Thumbnail of user tonyam37
2 reviews
1 helpful vote
December 12th, 2017

Everything looked good but some of the info was wrong, it was built in 1994 and it has never had central air, I wish it did. I think it's awful a person can lose their home because they could not pay the taxes, and waiting on disability takes so long! This world sucks!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Tonya,

Thank you for your feedback!

Please contact our customer service team at "help@usrealtyrecords.com" if you require further assistance.

Take care,

Customer Support

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Thumbnail of user joshuaf27
Joshua F.
Typically does not respond to reviews

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3.7
1,382 reviews
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