• Fosterry

Fosterry

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Overview

Fosterry.com has a rating of 1 star from 26 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
26
2
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How would you rate Fosterry?
Top Critical Review

“These are toxic junk made in some other country”

Gary F.
6/9/23

Received order #5354 today... Took over 2 weeks to receive... First thing I noticed was the poor packaging. Once I opened the plastic bag, no box, that they arrived in, I was overwhelmed by the toxic chemical smell. Within an hour of wearing them, my feet were swollen, red and irritated. Do not buy... These shoes are made of some highly toxic materials. The company does not respond to any communication efforts. Gary Ford

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user garyf949
2 reviews
9 helpful votes
June 9th, 2023

Received order #5354 today... Took over 2 weeks to receive... First thing I noticed was the poor packaging. Once I opened the plastic bag, no box, that they arrived in, I was overwhelmed by the toxic chemical smell. Within an hour of wearing them, my feet were swollen, red and irritated. Do not buy... These shoes are made of some highly toxic materials. The company does not respond to any communication efforts.

Gary Ford

Tip for consumers:
Worst product I have ever received

Thumbnail of user dhkimesq
1 review
6 helpful votes
October 29th, 2023

Shoes are poorly designed, shaped, uncomfortable, etc. My bad for not checking the reviews in advance.
The website states/makes it look like it is a legitimate US based site, but the order immediately goes to China.
Also, although I clicked to use my credit card, the site paid it through PayPal.
Again, per sites instructions to email the company for a refund, it wants me to give the unsatisfactory shoes to "family or friends as a gift" and a "10% discount code for your next order."

Thumbnail of user jimb2854
1 review
5 helpful votes
October 28th, 2023
Verified purchase

Do not get taken by this company. They will not honor their return policy. Shoddy merchandise and the worst customer service.

Thumbnail of user stuarta125
1 review
9 helpful votes
August 15th, 2023

I purchased a pair of shoes unfortunately I ordered the wrong size never wore them. They were in the original package. The company would not exchange them for the correct size. They said i would have to pay return shipping cost which i agreed to do seeing it was my fault I ordered the wrong size. Now I am stuck with a pair of shoes that don't fit and they have my money and all they are offering is 50 percent refund.

Thumbnail of user jacks2073
2 reviews
7 helpful votes
July 28th, 2023

Check-out the pictures. Ordered 2 pairs of shoes; one pair fit perfectly and the other, is a size or more too small. Although they say these are the same size (multiple form letters). No refunds just crappy offer of discount on the next pair I buy from them. Fat chance.

Thumbnail of user guye6
3 reviews
7 helpful votes
December 20th, 2023

Order at your own financial risk with this company. Only tried ordering shoes from this company once and what a disaster it was. Sent wrong size and they told me they cant return(would have to be sent back to China someplace. They suggested I give to someone else.

Thumbnail of user bgallagher107
1 review
9 helpful votes
June 25th, 2023

Made order. Paid. Goods arrived,... unfortunately.
Their sizing seems different to all others we have experienced from many online purchases. Don't depend on their information in our experience. Slow to respond. Negative and defensive. No discussion. Imagine, they Told me to give away items instead of offering a remedy or solution.! Extremely difficult. Will never ever deal with again and could never recommend from our own experiences. Avoid to save hastle and money. Absolutely ridiculous, disgraceful and shocking to deal with. Qualityof goods appears to matche quality of service.

Tip for consumers:
Difficult and standoffish to deal with. Could not recommend

Thumbnail of user johnc11625
1 review
0 helpful votes
March 13th, 2024

Ordered 9.5. Can't get my foot in its so small. This is on the very edge of being a scam. Quality is poor

Thumbnail of user jamesphillipsp
1 review
7 helpful votes
August 10th, 2023

These shoes are junk. The are shipped from Hong Kong and took > than two weeks to arrive IN A BAG. I followed the sizing guideline and the shoes were way too small. They will not take a return if the size is not right: HOWEVER, they will give you a discount on the next wrong size you order from they. The quality is terrible. Do not under any circumstance order from these folks. Go get some Sketchers instead.

Thumbnail of user mpries0417
1 review
5 helpful votes
November 14th, 2023

Should have done better homework on this so called company they dont deserve 1 out of five but 0 out of 5. Im surprised they are still in business they are thieves. Stealing from good honest people who expected a nice quality shoe to wear. You should be ashamed of yourselves. DON'T PURCHASE these horrible shoes. Lesson learned.

Tip for consumers:
Read the reviews before ordering

Thumbnail of user dons1276
1 review
2 helpful votes
January 30th, 2024

Way too small. At least a size and an half off.
The shoes are not even close to fitting. A waste of money

Thumbnail of user tegan2475
1 review
9 helpful votes
June 17th, 2023

This company is the worst. Shoes did not fit and was told I could not return or exchange but after several more attempts to rectify I agreed to a partial refund. After waiting more than three weeks for my refund I contacted the company again. This time I was told my refund was canceled because I filed a dispute. Bottom line, DON'T PURCHASE ANYTHING FROM THIS SLIP-SHOT COMPANY. They are nothing but swindlers!

Thumbnail of user glendaf135
1 review
0 helpful votes
April 17th, 2024

The first order gave me a tracking number which I check daily and shows its STILL in China. The other I haven't been able to locate anything on except that they took money out of my checking account. Who I thought I was ordering from was Shein. I have no idea how this happened bc I tapped on a Shein ad on Facebook and this is where I ended up.

Thumbnail of user deeb435
1 review
7 helpful votes
June 20th, 2023

I just recently bought a pair of sneakers from Fosterry. When I got them the soles are plastic! OMG they are so low quality. DO NOT BUY FROM THIS COMPANY. Their Web site states to email them for returns. They will not return my money they wanted to give me 10% off of another pair. I will not. I have reported them to the BBB as well. Very bad product. And extremely bad customer service. DO NOT BUY FROM THEM

Thumbnail of user lou.jantzen
1 review
3 helpful votes
December 13th, 2023

I made the fatal mistake of ordering from this firm before I saw the reviews. I cancelled within 4 minutes of placing the order and I received an answer at 3:00 am stating that they couldn't cancel the order because the order was already dispatched". Really? After 4 emails complaining with no logical response, I finally received the shoes over 4 weeks later. I would have given up and kept the shoes but they were 1 and a half sizes too small! I ordered a US size 10, but apparently a US size 10 is an 8 1/2 in china. And they acted as if that was MY fault! This company will not survice for long.

Thumbnail of user joya299
1 review
6 helpful votes
August 20th, 2023

I wish I read these reviews before ordering from this company. The quality is horrible, the design doesn't look like the picture, no support or cushioning. It really is like walking in a hard sandal. A flip flop would have more support! Crap toxic material!

Thumbnail of user zednanrehg46
1 review
6 helpful votes
June 7th, 2023

The shoes I got were 1-1/2 inches smaller than the 9.5 US size. And they want to charge me to return them. Order#2495

Thumbnail of user joseg1757
1 review
3 helpful votes
December 16th, 2023

Poor packaging. Size chart is wrong. 30 day money back guaranty is false advertisement. Do yourself a favor. Avoid headaches. Do not buy Fosterry. Pure garbage. Bad costumer service. In fact, no costumer service at all.

Thumbnail of user ssm3
21 reviews
63 helpful votes
June 3rd, 2023

Purchased men's shoes. 30 day no questions asked guarantee. Wrong size received, but Fosterry won't honor refund guarantee/ Fosterry sent me a not telling me to give the shoes to someone else. Seller is Chinese. Seller name
深圳市钰通贝科技有限公司 Shenzhen Yutongbei Technology Co., Ltd

Thumbnail of user justikenny
1 review
6 helpful votes
July 28th, 2023

Ordered a pair. What came was like something your child would make in crèche out of paper. Put them straight in the bin couldn't look at them felt like some fool being scammed. Do not buy from this site

Thumbnail of user johnw7600
1 review
4 helpful votes
November 4th, 2023

I purchased these shoes because they looked and were described similarly to shoes that cost me three times as much. So, I figured they would be worth the risk. They were are not, they are unwearable for anyone with foot issues or need arch support. If you don't have foot issues, you could readily develop foot problems. I tried to return them and they would not let me. (They have no return address). I filed a dispute with PayPal and it was denied because they said the shoes were substantially as described. They are still unwearable and their website wording is skillfully crafted but the shoes stink. Beware!

Thumbnail of user joec2304
1 review
4 helpful votes
September 23rd, 2023
Verified purchase

I was excited to buy shoes from Fosterry after seeing their ads. The claim was "Men's Arch Support & Breathable and Light & Non-Slip Shoes - Proven Plantar Fasciitis, Foot and Heel Pain Relief." Having plantar fasciitis, I was looking forward to the shoes. I actually purchased two different pairs based on a promotion. The shoes took two weeks to arrive because they were shipped directly from China. When they arrived, I immediately tried both pairs and were not satisfied with either. They were not soft and comfortable as I had expected and did not have the arch support I also expected. That day I contacted Fosterry, only to get slow rolled with offers to get 10% to 20% back to give them to someone else. When I challenged them about their advertising of guaranteed satisfaction, they ignored it and offered me 50% off.
They claim -
Fast refund>>100% Money Back Guarantee.
Worldwide Fast Shipping
100% Risk-Free Purchase
GUARANTEED COMFORT! See for yourself why Fosterry shoes are regarded by millions as the MOST COMFORTABLE orthotic shoes. Walk COMFORTABLY.

This is false advertising. Do not buy from them. They also use other names such as Fanniey. Beware!

Thumbnail of user josephc3913
1 review
4 helpful votes
October 2nd, 2023

Worst pair of shoes I ever bought, Poor Quality, I asked for refund I got all kind of excuses not to return them, I threw the shoes and the $50 in the trash.

Thumbnail of user gnick54
1 review
5 helpful votes
June 6th, 2023

The shoes are EU sizes and the shoe last are smaller than USA sizes as they are made in Hongkong. They do not except returns as stated. This is a true and verifiable statement.

Tip for consumers:
Shoes sizes may vary due to they use EU sizing not USA shoe sizes. I wear a 9 1/2 shoe USA and the EU 42 runs smaller.

Thumbnail of user bobbyd274
1 review
7 helpful votes
July 29th, 2023

The shoes are junk and they offer a partial refund 10-20% and they dont want shoes back either. They ship from outside USA and PayPal is no help on this. It sure made me look at PayPal different knowing they allow this to go on and can't see all the rips this company gets away with so don't let PayPal be your deciding factor to purchase this as I did. It's simple they wear you out to get refund and then tell you to send them back and you pay return postage on items that isn't worth the cost to return them so again you're out more money and they expressed to me about how sorry the mail system was and be lucky if they ever got them so I took it as they will never get there and i would be out more money. They got me for $71.00 and Pay Pal let them, and I see I wasn't only one let down by Pay Pal

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