Shoes are poorly designed, shaped, uncomfortable, etc. My bad for not checking the reviews in advance.
The website states/makes it look like it is a legitimate US based site, but the order immediately goes to China.
Also, although I clicked to use my credit card, the site paid it through PayPal.
Again, per sites instructions to email the company for a refund, it wants me to give the unsatisfactory shoes to "family or friends as a gift" and a "10% discount code for your next order."