ironSource has a rating of 4.3 stars from 530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.
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To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers
Total SCAM, they do not give the rewards and they answer the emails with generic bull$#*!, bot style, without reading a single word of what you have written, probably bots, not even humans. Still waiting for a reward for Pro11 worth around €25, this is how cheap they are... EDIT After almost a month complaining I got my rewards, two days after I wrote this review... Still I consider their customer support quite bad, but at least they gave me the rewards
To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers
Tip for consumers:
Check your offer is active and working before spending time on an invalid transaction which won't pay out
Products used:
Offer wall in partner app to earn rewards via in game tokens
Total SCAM, they do not give the rewards and they answer the emails with generic bull$#*!, bot style, without reading a single word of what you have written, probably bots, not even humans.
Still waiting for a reward for Pro11 worth around €25, this is how cheap they are...
EDIT
After almost a month complaining I got my rewards, two days after I wrote this review... Still I consider their customer support quite bad, but at least they gave me the rewards
Had multiple issues with getting rewards for Mech Arena, sent in numerous screenshots of proof and emails from Mech Arena support confirming I met the reward requirements. Waited almost 1 month for them to drop a standard "Cookie Cutter" email response.
DO NOT use these people. You will at some point be scammed for your time.
P.S- Support was more than willing to just push through a small amount of rewards for the Tutorial mission. Once they had to cough up the big rewards they ran and hid.
Tip for consumers:
That they only pay out small reward tiers.
Products used:
Services
IronSource is the third party provider for rewards in a game called Hero Wars. Often the rewards are granted through the process but when they aren't and you ha e to deal with support it takes weeks to months to get things straightened out. I currently have 2 completed offers that have not been resolved. One is posted below, the other offer has been so long ago that it was deleted from my history. I would never recommend that anyone use their services.
Tip for consumers:
Save everything for proof of purchase because it often fails and you will need it.
Products used:
Gems
JustPlay is my go to App. Customer service has always helped me out in any situation that ran into I can't think of a bad thing to say about them. They keep offers as fresh as possible.One thing is true play multiple games. I've made around $750 in 6 months so I can screenshot proof if there's a review that states other wise. A+ gaming app.
I started using the App a little over a month ago and it's been great especially getting rewards for the games and how much I'm on the road and travel. I was really impressed today after one of the rewards I completed didn't after one of the rewards I completed didn't award me I put in a ticket and it was fixed in under 24 hours! The response time is absolutely great for an app like this and I'm very impressed.
Tip for consumers:
I would encourage you if you don't get your rewards please do put in a ticket
Products used:
An application
Started a offer to gain gems for my favorite game. After finishing the tasks i didn't get the gems. Wrote 1 E-Mail with screenshots, they have proofed that i full field all task within all terms. Took 1 day and i received it all. Thanks for help! Definitely will do it again when another good offer shows up.
Great app. I believe wining money off it is like a lottery... fun game even without money. Instantly gives you earned in-game rewards.
Tip for consumers:
Good app. Just remember to play the game like a lottery. Winning isn't guaranteed but keep trying.
Products used:
SCRATCH CASH APP
Everytime I've had to reach out it's been a quick and pleasant experience. I have always got nearly an immediate response fixing any concerns I may have. They're thorough and convenient.
I competed the task and no reward was issued.one email and the problem nolonger existed. Thank you very much.
I hesitate to complain about much, never wanting to be a bother, especially around the year-end holidays, but the process was easy, painless, and mostly automated. The resolution was quick and positive - they want to come through on what they promised, and they act quickly when they find out something has gone wrong to correct things. Will not hesitate to contact support if this happens again :)
Tip for consumers:
Don't be surprised when they ask you to verify your email. Just part of the process.
Products used:
I received gems in "Diggy's Adventure" for playing a game through their overall.
Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks
Muito Bom! Mandei uma solicitação e me pediram 72 horas para uma resposta, pois iria ser analisada, duas horas depois recebi a resposta que minha solicitação foi aprovada.
Parabéns a equipe do suporte!
They offerwall is perfect for me, first off. I wasn't really expecting such a prompt response because it's 10:20pm at night. I sent my screen shot to them confirming that I completed the offer and verified my email that it was me sending my help ticket. Not even 15 minutes went by before they responded letting me know I gotten my credits. Thank you all so much, really appreciate it! You all helped me through really rough December. I hope many others use the app as well.
Products used:
Apps.
I'm a Swagbucks user and use Iron source's offer wall to earn bonus SB via the Swabucks live app. I had an offer completion issue, it was regarding a app usage time and I had achieved it, but the offer was still pending despite that. I sent it my query with evidence and it was resolved within the hour. I'm 100% satisfied with their support.
Tip for consumers:
It's safe to use and usually rewards instantly, but sometimes there are slight issues with the offer tracking. If you run into issues I recommended you reread the offer terms and made sure you completed them, wait 48 hours. If it's still then contact support.
Sidenote: While Iron source is safe, it's best to research their offer partners before giving them access to your info. I recommend using a secondary email you can dispose of it if the spam gets too bad.
Спасибо большое за вашу работу. Оперативно ответили и помогли с решением проблемы. Буквально в течение дня награда была начислена.
I'm so happy to be dealing with a company that actually is true to their word. Customer service is the bomb actually responds within hour. Truly enjoy playing and earning extra money daily.
Tip for consumers:
This is truly a paying app. Not a fake app like so many
Products used:
Online game app
My problem was addressed as soon as I sent a ticket. I was expecting that it will take time before I could get my points but after a few hours I already received the missing points. Really appreciate it! Thanks!
быстро положительно, молодцы помогли награда выдана доволен очень в случае проблем пишите обязательно помогут
I am having an ongoing issue with receiving rewards from objective completion and continue to be rejected with no explanation. I've completed the objectives and did not receive the rewards. I've asked multiple times for support in correcting the issue and have been ignored. There is clearly a major issue with the offer I'm trying to complete and I need answers.
I use my WiFi so the data doesn't calculate. I sent screenshot they gave points. Within 48 hours fast and very easy.
Products used:
No
While indeed a small portion of my request was addressed, sadly that was only 1/5 of the issue and the other 4/5 went unaddressed, even after follow up email. Just be cautious as you really can't count on much.
O suporte funciona mesmo, fiz uma compra e não caiu os tokens do jogo, entrei em contato com o suporte, e menos de 2 minutos já estavam meus tokens no jogo, muito obrigado!
It's a real game that pays out real Cash! Thanks Lucky money for the quick response and deposit to my account.