• Laneige

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Overview

Laneige has a rating of 3.33 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Laneige ranks 1009th among Skin Care sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate Laneige?
Top Positive Review

“Lip masks are worth the hype!”

Lauren M.
7/6/22

THE LIP MASKS LIVE UP TO THE HYPE 100%. I've tried a few other products from Laneige, and to be honest they didn't stand out to me over similar products from a different brand, but the lip masks too. I have chronic dry lips and a little bit of the lip sleep mask before bed has done wonders. It seems a little pricey at first, but each jar lasts me a year so it's worth it.

Top Critical Review

“Don't expect to get a refund if you order online.”

andrea h.
11/21/23

I purchased an order online and it arrived damaged. I have been in contact with a lady by the name of Dylan via email mail constantly asking about my refund. I was told it takes 14 business days to process, well that time has come and gone and still no refund. She has actually stopped reply to my emails.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user bot36
1 review
0 helpful votes
May 16th, 2023

I got the water bank set and sunscreen and it works very well! I love how moisturized it made me and the sunscreen was very good!

Products used:
water bank set and sunscreen

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreah207
6 reviews
34 helpful votes
November 21st, 2023

I purchased an order online and it arrived damaged. I have been in contact with a lady by the name of Dylan via email mail constantly asking about my refund. I was told it takes 14 business days to process, well that time has come and gone and still no refund. She has actually stopped reply to my emails.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurenm522
36 reviews
44 helpful votes
July 6th, 2022

THE LIP MASKS LIVE UP TO THE HYPE 100%. I've tried a few other products from Laneige, and to be honest they didn't stand out to me over similar products from a different brand, but the lip masks too. I have chronic dry lips and a little bit of the lip sleep mask before bed has done wonders. It seems a little pricey at first, but each jar lasts me a year so it's worth it.

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