Lazyboy.co

Purchased a recliner/rocking chair two years ago and was talked into the 5 year warranty that we were told "covers everything". Well guess what it does not. As you guessed we needed service and i was told that broke was not covered. I then called the manager at lazy boy in springfield and he gave me a song and dance, that he was on vacation for 10 days and this and that. Well he was not. Then i called a second time to get my 5 year warranty pro-rated and he told me that i could not get my money back!, and i could not even get my contract with them pro-rated to get at least some of the monies back. When you first go in they (salesman) climb all over you like you are their long lost relative who just came into money and then you get told un-truths from the staff and the manager, who again keeps telling me he was on vacation and that he is new to this location. Yea, right. I think that these salesmen are recruited from used car salesman who lost their job and former politicians who are no longer active in the political arena. Contacting the main company is a waste of time also. I guess that some of it is our fault too for being seniors and having a husband on dialysis and ESRD, who wanted a nice recliner to spend his last days in and be comfortable and thinking that these people would help us and not screw us over. Again be careful because the manager just might have returned from vacation and was not there when the deal was made. Along with several excuses. When you are in springfield pa (delaware county) and need furniture, please pass by lazy boy and go directly to bobs.
If you do go to lazy boy, WATCH OUT. Everyone in there is not telling the truth