• Medacart

Medacart

Overview

Medacart has a rating of 4.39 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Medacart most frequently mention customer service, test strips, and good price. Medacart ranks 9th among Medical Equipment sites.

  • Service
    3

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.4%
Positive
136
Neutral
8
Negative
21

Instant Feedback

119 reviews

How would you rate Medacart?
Top Positive Review

“Product came on time as promised.”

James L.
2/10/24

No response to voice mail I left x2 regarding my order. Prompted me to cancel 6 mos subscription. Otherwise very satisfied with product delivered.

Top Critical Review

“No one home”

Ron R.
2/3/24

Needed strips placed an order, took over a week to get notification but no one answered the phone or email? Assumed it was not being filled and ordered from somewhere else? Then after contacting CC Company everything got shipped?

Reviews (168)

Rating

Timeframe

Other

Thumbnail of user claudiao167
1 review
0 helpful votes
April 7th, 2024
Verified purchase

Freestyle Libre3 - a great continuous blood glucose monitor with a useful app to take notes, daily graph, average glucose, and alarms for high/low events etc. Easy to use! Highly recommend!

Reason I chose this business:

Reliable shipping, secure payment options, quality items, securely packaged!

Thumbnail of user brettp279
1 review
0 helpful votes
March 26th, 2024
Verified purchase
• Updated review

I've been ordering my testing strips off of eBay for several years now. Usually cheaper, but noticed how there were less and less available and the prices were going up. I did another Google search for another source and came across Medacart. Meda offered me a larger supply at a lower overall price than I could get on eBay. DONE! Delivered in less than a week.

Reason I chose this business:

Online search

Let's see how fast the product arrives
February 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Online search

Thumbnail of user rubenf104
1 review
0 helpful votes
April 21st, 2024
Verified purchase

The shipping process is extremely slow. I placed the order on April 1 and received it on April 10.

Thumbnail of user vanessal455
1 review
0 helpful votes
February 17th, 2024
Verified purchase
• Updated review

I got my next set of test strips right as I needed them without having to lift a finger!

Reason I chose this business:

It came up on Google search

I Got My Stuff
August 16th, 2023
Verified purchase
• Previous review

I got the test strips I ordered. Woohoo! I set a subscription so I will get them consistently from now on.

Reason I chose this business:

It was a site suggested by a Google search.

Thumbnail of user robertp5450
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

It's wonderful to have a company that we can count on to buy the INR strips needed for my husband's health.

All was reassuring regarding our order.

Service
Thumbnail of user ronr1072
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Needed strips placed an order, took over a week to get notification but no one answered the phone or email? Assumed it was not being filled and ordered from somewhere else? Then after contacting CC Company everything got shipped?

Reason I chose this business:

Thought I did business with them before?

Thumbnail of user catherinew1025
1 review
0 helpful votes
February 11th, 2024
Verified purchase

My test.strips arrived shortly after I ordered them, and the expiration date is still over a year away. Being able to order 24 strips instead of 48 is a big plus, since I don't need to test that often.

Reason I chose this business:

Reliable and affordable.

Thumbnail of user lisag3432
1 review
1 helpful vote
February 10th, 2024
Verified purchase

Ordered INR test strips for my daughter. The price seems reasonable and the shipping was quick. Package arrived safely.

Thumbnail of user paulettep34
2 reviews
0 helpful votes
April 11th, 2024
Verified purchase

I had a great experience ordering the necessary medical supplies I needed.
Will definitely order again.

Reason I chose this business:

Prices and availability.

Thumbnail of user josephd2666
1 review
0 helpful votes
February 1st, 2024

Made an order thru Medacart on 14 Sept. 2023. Credit card billed for $143.98. Given a shipping number but item was not shipped on 20 Sept at which time sent email to customer service since, numerous phone calls went unanswered, and told them to cancel order and refund money. No answer but received order on 27th of Sept. Notified company numerous ways, and informed them that we had cancelled order and wanted money back. Finally heard from them on 15 Oct. They wanted pics of box. Sent to them next day. After numerous tries finally got to talk to lady with first name of Kim. She said that she would send a label Viva our Email. She did and we sent ordered item back. Called numerous times and sent letter to company, never received call back, refund or answer to letter. Sent a letter to the BBB in Tarrytown NY. Nov 30, still have not heard back from them. I gave them a Rating of one because it's the lowest i can, I don't believe they deserve this. Deal with these people at your own risk.

Tip for consumers:
I Do have Order paper work Tracking Numbers and notes with dates and people we talked to. Just could not include in review.

Thumbnail of user deborahb3236
2 reviews
0 helpful votes
April 14th, 2024
Verified purchase

Always seems to be great without issues. Keep up the great work and great customer service.

Placed order with wrong delivery address, we moved and I did not recheck. I noticed it just after ordering and contacted customer service. They changed delivery address in time. Thank You

Reason I chose this business:

Price and easy delivery.

Service
Thumbnail of user jamesl4791
1 review
0 helpful votes
February 10th, 2024
Verified purchase

No response to voice mail I left x2 regarding my order. Prompted me to cancel 6 mos subscription. Otherwise very satisfied with product delivered.

Thumbnail of user joycel871
1 review
0 helpful votes
February 8th, 2024
Verified purchase

Website is easy to work with. Found needed product - ordering was easy. Delivery was quick.

Reason I chose this business:

Price was fair. Good website. Easy ordering. Quick delivery.

Thumbnail of user natalieb983
1 review
0 helpful votes
January 28th, 2024
Verified purchase

Thanks all good with the order and delivery. Thanks

Thumbnail of user gayrats
1 review
0 helpful votes
January 11th, 2024
Verified purchase

It's first time I ordered some medicine. Delivery was on time! I like it!

Reason I chose this business:

Because of the good rate

Thumbnail of user bettyb1332
2 reviews
0 helpful votes
March 24th, 2024
Verified purchase

Quick and easy to deal with. Product is good quality.

Thumbnail of user karinap84
2 reviews
0 helpful votes
February 3rd, 2024
Verified purchase

Accuracy of this monitor is in line to my glucose monitor. The shipping took a lot longer than anticipated, but may have been due to weather than the company

Thumbnail of user mayelind3
1 review
0 helpful votes
December 16th, 2023
Verified purchase

I thought that the pharmacy was scam because some comments but I received my mother free styles 2 glucose meter like in 3 days

Reason I chose this business:

Because the item was cheaper

Thumbnail of user cindyw1198
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Glad to have Medacart services. They were quick and efficient.

Reason I chose this business:

Found on the internet

Thumbnail of user kennethc1474
1 review
0 helpful votes
March 22nd, 2024
Verified purchase
• Updated review

Extremely happy customer. Got just what I wanted for the right price it was shipped Monday I received it Wednesday super fast shipping couldn't be happier Medacart has a customer for life highly recommended!

Reason I chose this business:

Had problems in the past ordering products from other companies so I tried Medacart because I wanted a company I could depend on for the rest of my life that's hassle-free with fast shipping I'm glad I made the right decision👍👍

Thanks for offering a great item and making it easy...
March 2nd, 2024
Verified site experience
• Previous review

Thanks for offering a great item and making it easy to purchase I plan on buying from Medacart from now on as long as I get it on time.

Reason I chose this business:

They offer a great item for a great price.

Thumbnail of user marleneb371
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Was very easy to find and order supplies needed. Shipment arrived very quickly.

Reason I chose this business:

Price and available

Thumbnail of user agnieszkab28
1 review
0 helpful votes
April 20th, 2024
Verified purchase

I am a long-term customer of Medacart (formerly BerryMedics) and the purchasing experience has always been fantastic: short processing times and long-expiration dates of their offered products.

Reason I chose this business:

Previous super-positive experience.

Thumbnail of user bettieb21
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Prompt service after contacting to get strips due to I was on my last one and had a week to get it.

Had messaged due to was down to last strip and had to receive the strips within a week. Was sent out the next day.

Reason I chose this business:

Very. Good service

Service
Thumbnail of user nancys4085
1 review
0 helpful votes
April 8th, 2024
Verified purchase

1st time trying Medacart to order INR test strips after metering company was unable to send strips due to "insurance restrictions" and company would not allow self-pay to order more. The Medacart order was processed promptly & was received within a short time. Ordered the test strips for a family member.

Reason I chose this business:

Exact item needed was listed and price was reasonable.

Thumbnail of user audaia1
1 review
0 helpful votes
January 1st, 2024
Verified purchase

I have been using those strips for my coagucheck xs and it has been working wonderfully! They work just as the ones that I used to get through my insurance. I would say be mindful of the expiration date before buying in bulk.

Reason I chose this business:

Cost effective and original.

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From the business

Company Representative

Thumbnail of user davm8
Dav M.
Typically does not respond to reviews

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