MyGermany has a rating of 3.2 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyGermany most frequently mention customer service, perfect condition and several times. MyGermany ranks 8th among Mail Forwarding sites.
I would like to give 5 stars for MyGermany services, because they have a very good service, but one thing made me sad for a few days. I used the calculator on the MyGermany website, and it show a lot of options. I choose one of them for 58. When I try to ship my consolidated package from the outbox, there was only one option for 180. I have tried to contact by e-mail, but no answer for a few days. The next step was the online form. Finally I have got an answer from Eva who make me happy again with a lot of shipping method. Thank you Eva:-)
Now I can trust again in MyGermany and recommend for everyone.
Items status updated timely and customer service team is very responsive, am happy to use their services.
The experience was really awesome. I got a timely information about the state of my package on arrival, I was offered a concierge service that was really fast and affordable. I also got my packages well consolidated and weight reduced. I would always patronise myGermany anytime I need a virtual German shipping address and concierge services. I would definitely recommend to anyone.
My parcel was delivery on time with proper tracking. I experience good service and fair price. Recommend to other customers.
Mygermany has best online system for creating data entry about receiving and shipping. They have the best location to ship-out package that reduce time of delivery. The are very helpful with customer services. I have experience 4 german forwarding for 7 years each week; Mygermany is top of the line. Alan.
I've often used MyGermany to ship parcels, and still have very good experience with it. I will definitely continue to use this service.
It was very smooth and friendly approach
Highly recommended if you are shopping online and need quick, smooth shipment
Best Service around EU and outside. Perfect support and quick shippings and affordable prices. Good luck in Business
My business relies totally on mygermany and they have grrat customer support. I rrcommend it to any person living outisde RU
You will be delighted to use services of myGermany. I have saved thousands of euros over last 5 years by using their free re-packaging service. Variety of carrier choices also enable me to use lower cost carriers for bulky items. Over ranking ten out of ten.
Very Professional but also very personal Marta answers all of your questions very quickly and my garments were delivered in perfect condition to my front door. I have already put another order in for more garments and am of course using myGermany for delivery
I cannot praise myGermany enough. It was a very tricky order with all the different elements and changing of the order. They were very professional throughout the process. Answered any and all questions I had in a timely manner. The goods were received well packed and no damage. I would certainly recommend them.
I ordered items that could not be delivered in Belgium. MyGermany received the package, checked the items (as an non compulsory option, to make sure that the order is as expected), then repackaged it and sent it to me. It took a small week, I am very satisfied with how professional it all was.
We are very happy with myGermany GMBH's services, and can warmly recommend them.
We ship pallets and single parcels within Germany.
Greatly recommended!
Especially if ordering many items from Germany, then consolidation works great!
Great care in safe packing! The best i've seen from many forwarding services i'm working with.
Polite and easy to work with.
Very pleased!
Great service, great team! No other shipment companies except mygermany.com... They are all the time ready to handle any problem that occur with payment, or shipment, or packaging, up to now my experience with them is postive!
Great service. Used on 3 occasions now very professional and efficient. Will be using again in the near future.
I've been using their services for over 1 year and its an excellent freight-forwarding company, everything is done very quick and for reasonable price. Highly recommended. Special thanks to Eva and Johanna.
I had a great experience with MyGermany. I had got great support from them. They had response me quickly.
Answer: Hi Yona, What is the eMail ID or customer number you used to register? I cannot find a "Yonda"? Normally it takes 24h as we check some manually, over the weekend it is 48h - so probably it will be activated this morning:-) Regards, Johanna
Answer: Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
Answer: Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
International Mail & Package Forwarding Service from Germany. We provide you a German Shipping Address and outstanding Mail & Package Forwarding Service!
Thank you very much:-) With kind regards Eva