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MyGermanyReviews 248

3.2
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MyGermany Reviews Summary

MyGermany has a rating of 3.2 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyGermany most frequently mention customer service, perfect condition and several times. MyGermany ranks 8th among Mail Forwarding sites.

service
58
value
56
shipping
55
returns
38
quality
51
This company does not typically respond to reviews
Hungary
1 review
0 helpful votes
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I would like to give 5 stars for MyGermany services, because they have a very good service, but one thing made me sad for a few days. I used the calculator on the MyGermany website, and it show a lot of options. I choose one of them for 58. When I try to ship my consolidated package from the outbox, there was only one option for 180. I have tried to contact by e-mail, but no answer for a few days. The next step was the online form. Finally I have got an answer from Eva who make me happy again with a lot of shipping method. Thank you Eva:-)
Now I can trust again in MyGermany and recommend for everyone.

Date of experience: April 18, 2019
Malaysia
1 review
1 helpful vote
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Items status updated timely and customer service team is very responsive, am happy to use their services.

Date of experience: April 11, 2019
Germany
1 review
0 helpful votes
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The experience was really awesome. I got a timely information about the state of my package on arrival, I was offered a concierge service that was really fast and affordable. I also got my packages well consolidated and weight reduced. I would always patronise myGermany anytime I need a virtual German shipping address and concierge services. I would definitely recommend to anyone.

Date of experience: March 24, 2019
Cambodia
1 review
0 helpful votes
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My parcel was delivery on time with proper tracking. I experience good service and fair price. Recommend to other customers.

Date of experience: March 4, 2019
New York
1 review
0 helpful votes
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Mygermany has best online system for creating data entry about receiving and shipping. They have the best location to ship-out package that reduce time of delivery. The are very helpful with customer services. I have experience 4 german forwarding for 7 years each week; Mygermany is top of the line. Alan.

Date of experience: February 27, 2019
Chris S. MyGermany Rep
over a year old

Thank you very much:-) With kind regards Eva

Germany
1 review
0 helpful votes
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Best shipping Service
February 22, 2019

I've often used MyGermany to ship parcels, and still have very good experience with it. I will definitely continue to use this service.

Date of experience: February 21, 2019
RU
1 review
0 helpful votes
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Smooth transaction
February 21, 2019

It was very smooth and friendly approach
Highly recommended if you are shopping online and need quick, smooth shipment

Date of experience: February 20, 2019
California
1 review
0 helpful votes
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Love It... all perfect
February 17, 2019

Best Service around EU and outside. Perfect support and quick shippings and affordable prices. Good luck in Business

Date of experience: February 15, 2019
Egypt
1 review
0 helpful votes
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My business relies totally on mygermany and they have grrat customer support. I rrcommend it to any person living outisde RU

Date of experience: February 12, 2019
Pakistan
1 review
0 helpful votes
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You will be delighted to use services of myGermany. I have saved thousands of euros over last 5 years by using their free re-packaging service. Variety of carrier choices also enable me to use lower cost carriers for bulky items. Over ranking ten out of ten.

Date of experience: February 9, 2019
Australia
1 review
0 helpful votes
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Very Professional but also very personal Marta answers all of your questions very quickly and my garments were delivered in perfect condition to my front door. I have already put another order in for more garments and am of course using myGermany for delivery

Date of experience: January 21, 2019
Ireland
1 review
0 helpful votes
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Excellent service
December 25, 2018

I cannot praise myGermany enough. It was a very tricky order with all the different elements and changing of the order. They were very professional throughout the process. Answered any and all questions I had in a timely manner. The goods were received well packed and no damage. I would certainly recommend them.

Date of experience: December 24, 2018
Belgium
1 review
0 helpful votes
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Great, reliable service
December 3, 2018

I ordered items that could not be delivered in Belgium. MyGermany received the package, checked the items (as an non compulsory option, to make sure that the order is as expected), then repackaged it and sent it to me. It took a small week, I am very satisfied with how professional it all was.

Date of experience: December 3, 2018
Saudi Arabia
1 review
0 helpful votes
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Perfect
November 22, 2018

Perfect job, every thing is received and in grat coundtion. Thank you so much for your care, quick and great work

Date of experience: November 20, 2018
Spain
1 review
0 helpful votes
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5 stars!
November 16, 2018

We are very happy with myGermany GMBH's services, and can warmly recommend them.
We ship pallets and single parcels within Germany.

Date of experience: November 14, 2018
Greece
1 review
0 helpful votes
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Greatly recommended!
September 28, 2018

Greatly recommended!
Especially if ordering many items from Germany, then consolidation works great!
Great care in safe packing! The best i've seen from many forwarding services i'm working with.
Polite and easy to work with.
Very pleased!

Date of experience: September 28, 2018
Morocco
1 review
0 helpful votes
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mygermany.com
September 20, 2018

Great service, great team! No other shipment companies except mygermany.com... They are all the time ready to handle any problem that occur with payment, or shipment, or packaging, up to now my experience with them is postive!

Date of experience: September 20, 2018
GB
1 review
0 helpful votes
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Great service
August 24, 2018

Great service. Used on 3 occasions now very professional and efficient. Will be using again in the near future.

Date of experience: August 24, 2018
Brazil
1 review
1 helpful vote
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I've been using their services for over 1 year and its an excellent freight-forwarding company, everything is done very quick and for reasonable price. Highly recommended. Special thanks to Eva and Johanna.

Date of experience: August 20, 2018
India
1 review
1 helpful vote
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Great Service
August 14, 2018

I had a great experience with MyGermany. I had got great support from them. They had response me quickly.

Date of experience: August 14, 2018

From the business

International Mail & Package Forwarding Service from Germany. We provide you a German Shipping Address and outstanding Mail & Package Forwarding Service!


mygermany.com
Founded in 2012
Weimar, TH, Germany
+43