• Newlynhome

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Overview

Newlynhome.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Newlynhome?
Top Critical Review

“Please don't purchase from the following website: https://newlynhome.com.”

Liliya F.
8/26/22

I found this website after I tried to buy some furniture from Homary.com. The delivery would take a few months to arrive so I cancelled my order right away, asked for refund which by the way I am still waiting for. Then I found the same item on Newlynhome website; they promise on the site to deliver withing 2-3 weeks. I never got an email confirmation after I placed an order, then discovered that my bank suspected a fraud and rejected that transaction. I went back on the website and they don't even have a phone number, just a link Contact Us to message them. I sent them a message via that link, asked to cancel an order. Suddenly I got an email confirming an order and a purchase that I was trying to cancel. They sent me a second email stating they're charging me 25% restock fee plus they're charging me $1.75 per pound to cancel an order withing 24 hrs of purchase. Of course that item weight is about 300 lbs (furniture). Is this even legal? Can they really charge consumers for cancelling an order right away? It's insane! Please stay away from Newlynhome.com website, don't ever purchase anything from them.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user liliyaf1
2 reviews
3 helpful votes
August 26th, 2022
Verified purchase

I found this website after I tried to buy some furniture from Homary.com. The delivery would take a few months to arrive so I cancelled my order right away, asked for refund which by the way I am still waiting for. Then I found the same item on Newlynhome website; they promise on the site to deliver withing 2-3 weeks. I never got an email confirmation after I placed an order, then discovered that my bank suspected a fraud and rejected that transaction. I went back on the website and they don't even have a phone number, just a link Contact Us to message them. I sent them a message via that link, asked to cancel an order. Suddenly I got an email confirming an order and a purchase that I was trying to cancel. They sent me a second email stating they're charging me 25% restock fee plus they're charging me $1.75 per pound to cancel an order withing 24 hrs of purchase. Of course that item weight is about 300 lbs (furniture). Is this even legal? Can they really charge consumers for cancelling an order right away? It's insane! Please stay away from Newlynhome.com website, don't ever purchase anything from them.

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