• Printglobe

Printglobe

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Overview

Printglobe has a rating of 4.8 stars from 424 reviews, indicating that most customers are generally satisfied with their purchases. Printglobe ranks 117th among Promotional Products sites.

What reviewers want you to know

Positive highlights

  • My experience was very pleasant; customer service was awesome, and Susan Segalo is the bomb!!!
  • Every person, especially our Account Manager, was extremely knowledgeable, helpful, and friendly.

Critical highlights

No critical highlights yet

How would you rate Printglobe?
Top Positive Review

“Kelsey Schwartz in customer service was incredibly...”

Keli E.
1/17/20

Kelsey Schwartz in customer service was incredibly helpful and responsive re: a quick turnaround order with limited budget. Appreciated the willingness to not simply have RUSH order fees for small windows if things are workable on your end. Will definitely return to printglobe for future orders.

Top Critical Review

“False advertising - do not order from them!”

Robin C.
1/21/21

In spite of their website guarantee of a 100% customer satisfaction refund, they refused to cancel my order and refund me completely after I did not approve the proof they provided - which is within my rights to do. Instead, they insisted on charging me a $45 fee for artwork which I provided! This is not a reputable printing company!

Reviews (424)

Rating

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Reviews that mention popular keywords

customer service (83) account manager (46)
Thumbnail of user robinc536
3 reviews
2 helpful votes
January 21st, 2021

In spite of their website guarantee of a 100% customer satisfaction refund, they refused to cancel my order and refund me completely after I did not approve the proof they provided - which is within my rights to do. Instead, they insisted on charging me a $45 fee for artwork which I provided! This is not a reputable printing company!

Service
Value
Thumbnail of user kirkd21
Kirk D.
1 review
0 helpful votes
January 18th, 2017
Verified purchase

Tatum provided top tier customer service: she was responsive, familiar with our account despite a 2 year lapse from our last order, worked with me on delivery time to accommodate the holidays, and made the process super easy. Thank you!

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Bruce Z.
1 review
0 helpful votes
May 25th, 2017
Verified purchase

My Account Manager, Tatum E was Super to work with and sent me emails with drafts the same day. The entire process was simple and the end product came to me in a matter of days! We were so thrilled that we promptly placed a new order for another function. I can't say enough about Print Globe, Tatum and the products they sell - GREAT JOB and THANK YOU!

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Southpaw P.
1 review
0 helpful votes
February 7th, 2017
Verified purchase

Susan is great - she followed up with me on multiple occasions and I felt the entire experience was very personalized. Will definitely use PrintGlobe again in the future.

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Acadia F.
0 reviews
0 helpful votes
January 30th, 2017
Verified purchase

We always get fast and efficient service from PrintGlobe. I highly recommend them for all of your promotional needs.

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Patrick G.
8 reviews
0 helpful votes
January 27th, 2017
Verified purchase

Experience was great, the person helping my account did a great job informing me of potions etc and was quick to respond. very helpful with the whole job.

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Denise B.
3 reviews
0 helpful votes
January 23rd, 2017
Verified purchase

I am very pleased with my overall experience with Print Globe, and especially thankful for the help that Matt has given me over the years. One year I had an issue with the print being a little fuzzy but readable and they promptly gave me a discount and I used the calendars anyway. Thank you to all involved in my purchases.

Thumbnail of user farmingdales
Farmingdale S.
1 review
0 helpful votes
January 21st, 2017
Verified purchase

Excellent experience. My assigned Account Manager was professional, courteous and helpful throughout the process. The only small surprise was a nominal design fee that was not clearly noted at the time of order. The quality of the finished product was excellent and I will definitely be utilizing PrintGlobe services again.

Thumbnail of user jenniferb306
Jennifer B.
8 reviews
2 helpful votes
June 28th, 2017
Verified purchase

Zoe Mcintosh was an absolute pleasure to work with - quick to respond, patient and easy to work with and speedy problem resolution. After quoting out several other printers, I'm glad that I chose to Printglobe.

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Marcy M.
1 review
0 helpful votes
June 13th, 2017
Verified purchase

Carissa guided the order from beginning to end. After delivery; she followed up. She remained professional, courteous & patient. Sadly to say most places you shop, whether on line or in stores, you would be fortunate to receive 2 of the 5 of these absolutely necessary things in customer service. She hit it out of the park! Great customer service!

Thumbnail of user lorif108
Lori F.
1 review
0 helpful votes
June 2nd, 2017
Verified purchase

I worked with Carissa Licatovich she was excellent and helped me out tremendously on a project I needed done ASAP!
She provided me with all that I needed (not like the company positive promotions who I had great issue with!) and followed up to ensure I was satisfied.
Carissa is my go to person for all of my printing needs moving forward!
She ROCKS!

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Chris K.
1 review
0 helpful votes
June 1st, 2017
Verified purchase

I was in a pinch for the products I purchased. After some research, I gave printglobe a shot. I was sold on the great attitude and support I received from Carissa. She totally made the sale. She was supportive, energetic and understood my time crunch. She was aggressive on making things happen, but did not overcommit. Great experience!

Thumbnail of user doloresw14
Dolores W.
1 review
0 helpful votes
May 31st, 2017
Verified purchase

The beautiful fans were a big hit at our annual Mt. Laurel Parade and Festival. I continued to see our fans being used throughout the day! It was a great way to announce our VBS and invite others to our church! Thank you for your excellent service and your quality product! A big shout out to Carissa who kept me updated and informed throughout the process!

Thumbnail of user calvins48
Calvin S.
1 review
0 helpful votes
May 30th, 2017
Verified purchase

When I first reached out to the customer service rep I initially thought she was going a little overboard with what I had asked for. In the end I found her to be super helpful and very pleasant to talk to. Her name is Carissa Licatovich, maybe you want to put a few gold stars next to her name. Not only did Carissa help me with what exactly I wanted within the price range I was given to work with, but it all happened well within the time frame I was given. Super happy with my experience with both PrintGlobe and Carissa.

Thumbnail of user amyh331
Amy H.
1 review
0 helpful votes
January 30th, 2017
Verified purchase

Every little thing that I needed was taken care of and accommodated, including having to pay by check. Every bit of help I received seemed to be offered cheerfully and promptly. Thank you for the excellent service, Sydney!

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Jennifer T.
1 review
0 helpful votes
May 23rd, 2017
Verified purchase

PrintGlobe was extremely helpful in meeting my short turnaround time and somewhat complicated job. Extremely helpful, great customer service. I will be ordering from PrintGlobe again!

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Marketing P.
1 review
0 helpful votes
May 17th, 2017
Verified purchase

The service I received from PrintGlobe was awesome and the product was of great quality. I will use them again in the future.

Thumbnail of user basiliog
Basilio G.
1 review
0 helpful votes
May 14th, 2017
Verified purchase

Jessica Kruger answered my initial call and I dealt with her throughout the customization of my order, which became quite specific. The process took about a month! Jessica was patient and tireless in assisting me achieve the final result that I wanted, which I am quite pleased with. She's a star!

Thumbnail of user matth204
Matt H.
1 review
0 helpful votes
May 10th, 2017
Verified purchase

Susan was very helpful and answered all of my questions. She was also very patient when I had to but the order on hold and even helped me get better pricing!

Thumbnail of user riverl4
River L.
1 review
0 helpful votes
May 9th, 2017
Verified purchase

Jessica was awesome to work with and was very flexible with my design requests and text change requests. She was incredibly quick to reply and take action. Great job!!

Thumbnail of user annew120
Anne W.
3 reviews
0 helpful votes
May 9th, 2017
Verified purchase

Sydney was very quick to help and made the process super easy which is really helpful this time of year in a school!

Thumbnail of user barbarax3
Barbara X.
4 reviews
0 helpful votes
May 5th, 2017
Verified purchase

Print Globe has an excellent product. Customer service is outstanding. I recommend this company to anyone looking for an exceptional product and remarkable staff.

Thumbnail of user wendyg93
Wendy G.
0 reviews
0 helpful votes
May 2nd, 2017
Verified purchase

Everything was great! Easy company to work with and great products. I will use them again in the future.

Thumbnail of user amandab308
Amanda B.
2 reviews
0 helpful votes
December 28th, 2016
Verified purchase

We had an extreme rush order for our first order and our Account Manager was amazing. She was very good at communicating every step of the project and helped get this done in less than 24 hours.

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Taylor V.
1 review
0 helpful votes
August 11th, 2020
Verified purchase

I would have liked to see a digital proof before placing an order. I am hoping these turn out and I will refer once I have my order.

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