PrintWithMe

I use PrintWithMe for my grad school printing at Filter cafe and I must say I have been very happy with the service and with the customer support. A couple times I had questions and the team was very responsive to my emails. Highly recommend!

I tried to use this service and I will never use it again. I should have caught on that there were problems. The print locations are out of date. The web map and mobile map are seriously out of date. The map showed locations that had been discontinued and failed to show quite a few active locations. This will waste time going to an inactive location and traveling much farther than you have to. I called support to find nearby locations and they were informing me of installations 50 miles away. I persisted and eventually, they located a location close by. However, since this location was not on the map, there were no instructions, such as the address to email your document. I had to call back a second time to get the location information. I sent the document from the desktop to the email provided and boarded a bus. In transit, I installed the mobile app. I reached the printer, opened the app and there was no record of the transaction in the app. It took a while and I eventually fished the release code from a confirmation email. Entering the release code on the printer keypad was another trial in futility. The keypads were so closely spaced that only a child, using their pinky could do it in one shot or using a stylus. So in summary, this service is poorly supported, unmaintained, staffed by ambivalent staff and force you to overpay for what you need. I will never use this again. Because I'm not coming back the excess credit I was oblige to pay for will eventually be forfieted. It is not a good sign if a company has an official policy to abscond with your money, even if it is part of the TOS.