Proof.com has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases.
This website says you can find a notary public for free. This is false advertising. After you download your document they give you a pricing schedule that "starts at $25." When I challenged them on this they said it wasn't false advertising because they mention that you can find this service for free "at your local bank." As far as I'm concerned this is akin to the deceptive practice of "click bait." Don't fall for it and don't waste your time.
The employees treat you terribly especially if you're young when setting up a business. Get ready to be insulted by them.
When I submitted my notarized documents to the County of San Bernadino (California), it was rejected because the notary was indicated as being from out of country. I sent this info to Proof.com and they provided videos and pdfs that were supposed to convince the county to accept the notarization. When the county responded, they stated they could not accept the notarization and I asked proof.com for a refund.
Proof responded by telling me I should have checked first if the document would be accepted.
"Beverly (Proof)
Jan 19,2024, 5:19 PM EST
Hi,
I understand your frustration and thank you for your feedback. I recommend confirming with your documents recipient if an online notarization will be accepted and what is needed to move forward prior to meeting with an online notary. You can then discuss your needs with the notary during your signing.
Please let us know if there's anything else we can help you with by opening up a live chat or emailing us at *******@proof.com. You can also check out our Help Center for other helpful resources and answers to frequently asked questions.
Best,
Beverly | Specialty Support Associate"
I found this very unhelpful as the web site and information presented did not indicate a risk that I would have to mitigate by checking for acceptance before paying for the service.
In the end, I feel this was a terrible way to handle a service provided by Proof.com that I could not use.
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