• SimonDress

Overview

SimonDress has a rating of 4.3 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. SimonDress ranks 63rd among Wedding Dresses sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    7
1
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What reviewers want you to know

Positive highlights

  • I was really nervous ordering my wedding dress online but this dress was my dream dress.
  • I love it and cant wait to wear on my wedding day!

Critical highlights

No critical highlights yet

How would you rate SimonDress?
Top Positive Review

“Hi simondress, our experience with purchasing two dresses...”

Marguerite E.
7/1/14

Hi simondress, our experience with purchasing two dresses off your site has been nothing short of exceptional. Your customer service, speedy delivery, friendly staff members made our dealings with you a pleasure. Thank you so much for providing that good old fashioned customer service that we all crave these days! Well done and the dresses... well they fit perfect and everything my daughter desired! I will definitely be buying future dresses from simondress.

Top Critical Review

“Don't trust Simondress”

Dinass D.
6/10/15

Do not trust this site. The product quality is very cheap and awful, they copy pictures of clothing from the original websites of designers. Unfortunately, I have a bad experience with them i return the dress without any refund.

Reviews (24)

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Reviews that mention popular keywords

wedding dress (6) wedding day (3) customer service (4)
Thumbnail of user margueritee
1 review
2 helpful votes
July 1st, 2014

Hi simondress, our experience with purchasing two dresses off your site has been nothing short of exceptional. Your customer service, speedy delivery, friendly staff members made our dealings with you a pleasure. Thank you so much for providing that good old fashioned customer service that we all crave these days! Well done and the dresses... well they fit perfect and everything my daughter desired! I will definitely be buying future dresses from simondress.

Thumbnail of user chelseyb
1 review
1 helpful vote
March 9th, 2015

The dress fit me perfectly. No alterations needed and it was exactly how i pictured it. Lucy was great to work with and was quick to respond to all my questions and last minute requests. Delivery was fast too. Arrived at my doorstep in less than a week. Can't wait to wear it on my wedding day!

Thumbnail of user dinassd
1 review
2 helpful votes
June 10th, 2015

Do not trust this site. The product quality is very cheap and awful, they copy pictures of clothing from the original websites of designers. Unfortunately, I have a bad experience with them i return the dress without any refund.

Thumbnail of user hkitterv
1 review
1 helpful vote
February 3rd, 2015

The asset to this shop is the ease of communication with the seller. Lucy is very available and responds to all sorts of requests and quickly. I have purchased my wedding dress and it was good. I didn't expect to have a designer dress quality for the price. What I suggest to is to go over every detail with the seller (the lining, the color of the stitching and finally to ask for a picture before they send out the package to make sure that everything is ok. Dress is very well made, colour was exactly as advertised - thank you would recommend this seller 100%.

Thumbnail of user leighp18
1 review
0 helpful votes
July 7th, 2016

Sent the wrong dress - ours was sent to USA. The dress sent was dirty and unfinished. No offer of replacement or refund - still waiting and it was over a year ago. If this is for your wedding, PLEASE go to a reputable company where you can try on the dress and pay for it properly - I know this is a cheaper option, but your dress is important - THIS COMPANY IS RUBBISH

Tip for consumers:
Please don't use this company - they are awful

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Thumbnail of user anjip
1 review
1 helpful vote
May 11th, 2015

This dress is exactly as I hoped for and firs me perfectly. It arrived inside out to protect the outer layers and sequins, very sensible idea. I would recommend these people to anyone who wants that princess dress and can't afford the designer price.

Thumbnail of user laurar64
1 review
0 helpful votes
October 24th, 2015

Hi, I received my wedding dress yesterday and I am so happy with it. The dress fits me perfectly. Its absolutely gorgeous and I cant wait until my big day so I can wear it and show it off thank you so much. I couldn't be happier…LOVING SIMONDRESS MORE AND MORE.

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Thumbnail of user stumlinh
2 reviews
3 helpful votes
May 21st, 2014

Simondress was amazing at getting my dress to me on time! I was nervous buying a dress from China, but it got here on time! I ordered a custom dress that didn't turn out just how I had imagined, but simondress was amazing at getting it to me! (I should have been more specific in my preferences) What an amazing and talented person! If you're double thinking about buying - Do not hesitate! Amazing customer service! HIGHLY RECOMMENDED!

Thumbnail of user kellyh77
1 review
1 helpful vote
July 15th, 2015

As soon as I saw this dress I just knew that I had found the perfect gown to wear to my 18th birthday party. The dress arrived today and once I had unpacked it from the biydress.com I knew that I had made the right decision, this was confirmed when I put the dress on, I was instantly transformed from a prince into a beautiful princess! If anybody out there wants to feel just like Grace Kelly in one of those old movies then I would definitely recommend this gown to them. I ordered the dress in a standard size but it fits beautifully and could have been custom fit for me, I recommend going off the sizing given rather than your regular high street size. The material is of a very high quality with a lovely weight of satin used, the embroidery is particularly pretty with just the right amount of sparkle without being too over the top. The illusion neck is super cute with a very nice shape to the lace edging and the bodice is nicely cut and padded to give curves in all the right places, I'm not wearing any padding in the photos I have attached yet as you can see it still looks like I have boobs! The buttons up the back covering the zip is a nice touch and adds a little touch of class. I ordered the dress in blushing pink as I am wearing it to a party and not as a bride and the shade is delightful, not too pale but a lovely baby pink. The craftsmanship is second to none with no problems to report and the length is a perfect ankle length on me, I'm 5'8", just right for dancing and swishing across the dancefloor. I really don't want to take the dress off and I can hardly wait for my birthday party to see the results of this dress combined with a full makeover, I've got a beautiful pair of satin heels that I'm going to get dyed to match the exact shade of pink of my dress. Now that my gown has arrived it just makes me even more excited for my party and I know that I will definitely be shopping biydress.com many more times in the future.

Thumbnail of user lynnef5
1 review
5 helpful votes
April 14th, 2015

I ordered my dream dress online here at what I thought was an amazing price, but the only reason it was so cheap is because it is an awful, cheap version of the dress that hardly compares. They showed photos of a beautiful dress that I'm very familiar with and then sent an untimely different dress. I tried to return it and they gave me two options, neither which were to just get my money back because of false advertising. They also said that the dress they sent is beautiful and right. Excuse me? No it is not. Their customer service is ridiculous and I really hope that this reaches people so you do not make the same mistake I did. I would much rather pay full price for quality then get a cheap knock off that does not even compare. I am super dissatisfied with this company.

Thumbnail of user consuelot
1 review
2 helpful votes
July 17th, 2014

Really happy with this dress. It's same with the picture showing. It arrived really quickly as described. It's quite a big gift for me. The dress itself seems very well made. Thanks for simondress. I finally realize my dream.

Thumbnail of user janes112
1 review
1 helpful vote
July 15th, 2015

I was really nervous ordering my wedding dress online but this dress was my dream dress. I had it custom measured (i'm short) and ordered it on october 16th. I got my dress, perfect in everyway on the 6th of november.
It was really beautiful and elegant, must more quality then I expected. For this price your are getting very good dress.
I had it custom measured but I it was little bit too big over waist and chest, but we did add extra cm on the measurement because we wanted it to be too big rather then too small. Had it tailored and the dress fitted me perfect. Everyone at my wedding were saying how beautiful the dress was and it was like it was made specially for me. So I am very very happy

Thumbnail of user heaw
1 review
10 helpful votes
December 25th, 2014

STAY AWAY - horrendous service My dress turned up all wrong, very very bad, stones hanging off, filthy, not packed into anything but inside out in a UPS bag! When I demanded a refund they gave me 3 options to 1. Pay for a new dress at cost price, 2. Pay for return of dress to them even though they made the dress wrong and forgot to ship the other items I paid for. 3. Pay for modification of my existing dress that they cut and made wrong! The worst bit and stupid me- I initially disputed this through Paypal when It had taken a long time to hear from them, and they made me close the case or they threatened not to ship my dress! When I closed the case which they demanded me to do they shipped me this horrendous wedding dress and at $530 I was embarrassed by it - it was filthy not wrapped in anything, not at all like the pictures, they are scammers, it is cheap and please don't ruin your wedding day getting one of their "designer" copied gowns, they are pure rubbish for the additional $1000 I got the real deal. All I can use the dress for that they sent to me is as a bin liner. I sent them pictures after they requested them and pictures of the faults of stones hanging off, and the zip when it should have been laced up back! Then they asked me to pay more! It is a disgrace. I escalated to Paypal nothing they can do as I closed the case! It is bribery, terrible tradesmen ship and bad form. NEVER EVER USE THIS company! I have learned my lesson, you never ever get what you pay for, you never ever get your good in their entirety and I am still missing a hoop for the dress. I also ordered a veil, well that judging by the pictures looks like a cut up grandmothers net curtain! I just received another email from them telling me they will send me another petticoat, they didn't send one in the first place! STAY AWAY, buying from these is like ripping money up and throwing it over your shoulder!

Tip for consumers:
DONT DO THIS! STAY AWAY from this company

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Thumbnail of user bettyw14
1 review
3 helpful votes
December 17th, 2013

This is an excellent wedding dress online buying site, I get good service at their website, I bought a dress, I just spent $ 200

Thumbnail of user aimeed2
1 review
2 helpful votes
August 28th, 2014

I really love shopping at simondress, I absolutely love my dress. It looks way better in person. I can't wait to wear it in 3 weeks. I was very skeptical at first but i am amazed at how beautiful the dress is and it fits perfectly. Thank u SimonDress for this dress. I am so excited.

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Thumbnail of user stacyr18
1 review
2 helpful votes
August 30th, 2014

First-class Service, fast delivery, low prices and a Customer Service, which quickly solve all satisfaction I received all my orders, i didn’t had any problems at all, i received my money back at the time when they were out of stock, really pleased about simondress.

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Thumbnail of user joliotd
1 review
1 helpful vote
December 11th, 2014

I just recieved my dress today... on time in Canada :D I am a super happy bride to be, the dress is beautiful... alot fuller and heavier than I thought but i'm not complaining. It's more dress than what I paid for!

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Thumbnail of user karenf39
1 review
1 helpful vote
March 9th, 2015

Couldn't be happier with the dress from simondress! The fit is perfect, it shipped very quickly and the dress looks even better in person! Very happy. Many thanks.

Thumbnail of user sanciscoy
2 reviews
7 helpful votes
July 31st, 2014

Thank you simondrss! My dress is the most beautiful dress and quality I have ever seen! I also want to thank for an amazing service and quality and most of all for them taking such good care of my every need and for emailing me back quickly. Highly recommend simondrss to all

Thumbnail of user celesten1
1 review
2 helpful votes
June 19th, 2014

Bought my wedding dress from simondress,I love it, its even more flattering in person. I loved this dress the first time I tried it on! It is light and flowy and fits perfect. I am very comfortable in this dress,I am very pleased and will definitely order again!

Thumbnail of user weritarf
1 review
2 helpful votes
September 2nd, 2014

Beautiful dress, very quickly created to my exact measurements and posted. Very happy with this quality shop. Love my dress fits well very unique, Thank you!

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Thumbnail of user jessical46
4 reviews
9 helpful votes
May 29th, 2014

Consuming 2 week,my received a clothing. I first online shopping a good service.

Thumbnail of user simondressl
1 review
2 helpful votes
May 7th, 2014

SimonDress.com is the latest collection of cheap formal dresses online, fashionable, free shipping worldwide

Thumbnail of user evelyns12
1 review
2 helpful votes
May 30th, 2014

I received my gown and couldnt be happier with it! It is as goregous in the picture as in person! I love it and cant wait to wear on my wedding day! I ordered my dress a size larger than my usual size and it only needed a little tweeking for the perfect fit!

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4.3
24 reviews
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